Your Full Service Technology Partner

Dynamics 365 Finance and Operation Support

Hustling with Dynamics 365 Finance and Operation? 

Get expert post-go-live support and guidance while navigating Dynamics 365 Finance and Operations.

dhrp team bottom line

Do You Feel like Your Investment has Become a Daily Battlefield?

We understand. You invested in Dynamics 365 solutions for Finance and Operations to achieve smooth operational management, financial efficiency, and optimized overall performance. But it only gives you a run for your money instead of ease. 

YOU ARE NOT ALONE!

Many companies face the complexities of implementing Dynamics 365 F&O in the initial stages.

Deployment Issues

Initial setup and configuration processes can be challenging and time-consuming.

Strategies

User Training Roadblocks

Ensuring all employees are proficient with the new system requires significant training efforts.

Deployment Issues

Constant Bug Issues

Frequent technical glitches can often disrupt daily operations and overall productivity.

Time to Get off This Rollercoaster

You don’t have to stress over it anymore. DHRP offers comprehensive support to get you on track, stabilize your system, and reap the best results from your heavy-load investment in Dynamics 365 Finance and Operations. 

What Challenges Do Organizations Face When Implementing Dynamics 365 Finance and Operations?

1
Lack of ongoing technical support leads to potential system downtime and disruptions in operations.
2
Difficulty in resolving unexpected issues or bugs without dedicated support resources.
3
Risk of improper utilization of system functionalities and features due to limited post-implementation guidance.
4
Increased burden on internal IT teams to troubleshoot and address system-related issues.
5
Challenges in adapting to evolving business requirements and operational environment without continuous support and guidance from experts.
Challenges

How Can We Make Dynamics 365 F&O Support Accessible?

As an implementation expert and your support partner, we understand Dynamics 365 Finance and Operations’ journey to the core as well as yours. You don’t consider professional assistance immediately; in the first six months, you try to fight it until almost seven months later, when you realize you need support. 

These are crucial months when DHRP consultants can rescue your team with guidance and resolve errors and problems. Stabilizing the situation takes almost 13 months, which leads us to apply continuous changes. Moreover, Microsoft forces you to upgrade your system after 3-4 months, which requires moving from the previous version to the new version. 

Do not wait until 13 months of floating in the errors. Reach out to experts from the very 1st month. 

Unlike any novice, our expert team is familiar with it. Due to our experience, we are aware of all the initial hiccups and complexities of the upgrade. This in-depth understanding allows us to ease up Microsoft Dynamics 365 implementation and support.

Our Three-Step Approach to Effective Support

From initial assessment to tailored solutions, we prioritize understanding and meeting our clients’ needs.

Customers will contact us via phone or email, and our dedicated team will conduct an in-depth inquiry to understand their current stage and the challenges they are encountering and develop a clear roadmap for further stabilization.

Assessment

Following the initial call, our customer support team conveys the gathered information along with the company’s current situation to our technical team. This step enables them to assess the level of support required accurately.

Upon completion of the technical evaluation, we propose customized support solutions tailored to the customer’s specific needs. This may include flexible support hours packages, ensuring that clients only pay for the hours they utilize.

Tailored Solutions

Our Full Spectrum of Dynamics 365 F&O Post-Go-Live Support

With the planned and tested go-live checklist, you can achieve a streamlined infrastructure that offers business continuity without any hurdles. 

team blue

Lifecycle Services (LCS) Management:

Our team helps you navigate smoothly through the LCS environment. With our support throughout the cycle, we can offer to monitor the project's health, assist with business processes, and identify gaps. Ensuring project execution, streamlined version control, and optimized resource allocation.

Version Upgrade

Deployment and Version Upgrade Assistance:

We can lend you full support to minimize disruption and increase the value of your upgraded ERP system. Our Dynamics 365 experts can take the burden off your shoulders and provide a smooth transition along with rapid user adoption.

training modules

Expert User Training and Support:

The challenge of making upgrades adaptable for users is the biggest one. Our Dynamics 365 Finance and Operation support services rescue you from struggling with it as we offer comprehensive training materials and ongoing engagement.

Data Migration Made Easy

Data migration is a critical step, and we understand its potential for disruption. Through planning and risk management strategies, we can efficiently navigate through all the phases and ensure secure migration.

Troubleshooting

Proactive Error Handling and Troubleshooting

We don't just do reactive troubleshooting. Our proactive methodology finds and addresses possible issues before they affect your business, ensuring maximum system uptime and vital procedures.

audit trails

Post-Go-Live Audit and Optimization

We will evaluate your post-dynamics 365 implementation environment, find areas for improvement, and offer optimization measures to achieve peak performance.

Integration and Customisation Expertise

Need to integrate Dynamics 365 F&O with your existing ecosystem? Or do you need special functionality to handle specific business challenges? Our team of professionals provides solutions that smoothly integrate and tailor the Dynamics 365 F&O and Power Platform to your business requirements.

Pay Only for What You Need

We at DHRP have a deep understanding of businesses’ different needs. Budgets are different, and most companies do not require many functionalities. Therefore, we make it flexible for you by offering different support plans. You can select the package as you need or opt for a pay-as-you-go model. Choose the package, and we will take care of the rest. But, wait – what more do we have for you?

Special Offer: First 10 Hours of Support FREE!

Enhance your Dynamics 365 experience with our exclusive offer. Benefit from expert assistance at no cost.

DHRP Success Stories

You don’t have to rely on words for it. See it for yourself as we have achieved remarkable results with the continuous support of Dynamics 365 Finance and Operations.

wilsongroup logo

Wilson’s group was struggling because of the lack of Dynamics AX support. DHRP provided support services, from infrastructure and custom modules to integration management. This ongoing support is offering benefits to the Wilson Group, like streamlined workflow, improved efficiency, and access to next-gen technology. 

The outdated system was only damaging the Pacific HVAC company. To accommodate the latest needs, DHRP provided them with migration services. Careful planning and agile methodology led us to implement Microsoft Dynamics 365 Finance and Operations successfully. It went Live within the agreed timeline and budget.

Ready to Stop the Struggle and Use Dynamics 365 F&O to the Fullest?

Waiting for 13 months of destruction is not worth anything. If you want to stabilize your system, immediately get ongoing support for Dynamics 365 F&O investment and let the expert professionals help you navigate the journey without hassle. 

Some of the most frequently asked questions

Microsoft Dynamics 365 Finance and Operation assistance is provided through a variety of methods, including online chat, email, phone, and submitting a support ticket through the Microsoft Dynamics 365 portal. Microsoft also provides a discussion board where users can share expertise and post questions.

Dynamics 365 Finance and Operations (D365 F&O) is a cloud-based enterprise resource planning (ERP) solution that integrates core operational operations such as supply chain, financials, sales, purchase orders, inventories, manufacturing, and distribution.

Yes, our BI and analytics experts use advanced intelligence functions to turn hurdles into opportunities. Our Microsoft Dynamics 365 support services empower your managers to find all issues and resolutions for individual D365 applications in a centralized dashboard.

Our Partners & Clients

Trusted by Government, Non Profit, ASX listed companies.

pepper stone

Get in Touch with Us Today!
& Request a Demo

You consent to the processing of your personal data by clicking on the button. Terms of Use

Melbourne Office
Sydney Office

DHRP.com.au is owned by North Atlantic Technologies Pty Ltd

DHRP acknowledges the Traditional Owners and Custodians of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to their people, cultures and Elders past, present and emerging.

Download Template

You consent to the processing of your
personal data by clicking on the button.
Terms of use.

Download Template

You consent to the processing of your
personal data by clicking on the button.
Terms of use.

Download Template

You consent to the processing of your
personal data by clicking on the button.
Terms of use.

Download Template

You consent to the processing of your
personal data by clicking on the button.
Terms of use.

Download Template

You consent to the processing of your
personal data by clicking on the button.
Terms of use.

Download Template

You consent to the processing of your
personal data by clicking on the button.
Terms of use.

Download Template

You consent to the processing of your
personal data by clicking on the button.
Terms of use.

Download Template

You consent to the processing of your
personal data by clicking on the button.
Terms of use.

Join The Team

You consent to the processing of your
personal data by clicking on the button.
Terms of use.

Download Template

You consent to the processing of your
personal data by clicking on the button.
Terms of use.