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DHRP Case Studies

Temper Sealy
More
Scope of work
Greenfield Implementation, & Support
Industry
Distribution, Part of Sealy Group US & Denmark
Pacific Hvac Engineering
Scope of work
Greenfield Implementation, Licenses & Support
Industry
Manufacturing, Part of SystemAir Sweden
IPH Australia
Scope of work
D365 Support with Dedicated On & Off-Shore Resources
Industry
Services, ASX Listed
Pepperstone
Scope of work
Greenfield Implementation, Licenses & Support
Industry
Financial Services
NPS Medicinewise
Scope of work
Greenfield Implementation, Licenses & Support
Industry
NSW State Government, Department of Health

Pacific Hvac Engineering
Scope of work
Greenfield Implementation, Licenses & Support
Industry
Manufacturing, Part of SystemAir Sweden
Glenelg Hopkins CMA
Scope of work
GO Live and Post Go Live Support
Industry
VIC State Government
ARMUP
Scope of work: Greenfield Implementation, Licenses & Support
Industry: Crypto, Financial Services
ARMF
Scope of work: Greenfield Implementation, Licenses & Support
Industry: Crypto, Financial Services

Temper Sealy Mattress
Scope of work
Greenfield Implementation, & Support
Industry
Distribution, Part of Sealy Group US & Denmark
Pacific Hvac Engineering
Scope of work
Greenfield Implementation, Licenses & Support
Industry
Manufacturing, Part of SystemAir Sweden

Aboriginal Land Council NSW
Scope of work
Greenfield Implementation, Licenses & Support
Industry
NSW State Government
ARMUP
Scope of work: Greenfield Implementation, Licenses & Support
Industry: Crypto, Financial Services
ARMF
Scope of work: Greenfield Implementation, Licenses & Support
Industry: Crypto, Financial Services

Aboriginal Land Council NSW
Scope of work
Greenfield Implementation, Licenses & Support
Industry
NSW State Government
ARMUP
Scope of work: Greenfield Implementation, Licenses & Support
Industry: Crypto, Financial Services
ARMF
Scope of work: Greenfield Implementation, Licenses & Support
Industry: Crypto, Financial Services

ARMF
Scope of work
Greenfield Implementation, Licenses & Support
Industry
Crypto, Financial Services
ARMUP
Scope of work
Greenfield Implementation, Licenses & Support
Industry
Crypto, Financial Services

NPS Medicinewise
Scope of work
Greenfield Implementation, Licenses & Support
Industry
NSW State Government, Department of Health
SW Accountants & Advisors
Scope of work
AX2012 upgrade project
Industry
Professional services

Beaumont Tiles
Scope of work
AX2012 Support with Dedicated On-Site Resource
Industry
Tiles Distribution, Part of Bunnings Group
Carlisle Homes
Scope of work
AX2012 Support with Dedicated On-Site Resource
Industry
Construction, Larges and Best Builder of Victoria
Wilson Group
Scope of work
Support along with Dedicated Offshore Resource
Industry
Security, Car Parking, One of the largest in APAC region

Temper Sealy
Scope of work
Greenfield Implementation, & Support
Products
D365 Finance, Supply Chain, Warehouse management
Beaumont Tiles
Scope of work
AX2012 Support with Dedicated On-Site Resource
Products
AX 2012 R3, AX Retail

Glenelg Hopkins CMA
Scope of work
GO Live and Post Go Live Support
Products
D365 HR and D365 Finance

NPS Medicinewise
Scope of work
Greenfield Implementation, Licenses & Support
Products
D365 Finance, Procurement, Projects Management

ARMUP
Scope of work
Greenfield Implementation, Licenses & Support
Products
Sophos, Threat Locker, Veeam, Acronis, VMware, Carbon Black
ARMF
Scope of work
Greenfield Implementation, Licenses & Support
Products
Sophos, Threat Locker, Veeam, Acronis, VMware, Carbon Black
Pepperstone
Scope of work
Greenfield Implementation, Licenses & Support
Products
D365 Finance, Azure Cloud

IPH Australia
Scope of work
D365 Support with Dedicated On & Off-Shore Resources
Products
D365 Finance, Procurement
CPA Australia
Scope of work
On site dedicated resource and D365 support
Products
Professional services

Pacific Hvac Engineering
Scope of work
Greenfield Implementation, Licenses & Support
Products
D365 Finance, Supply Chain, Manufacturing, Warehouse management, D365 HR & Payroll

Carlisle Homes
Scope of work
AX2012 Support with Dedicated On-Site Resource
Products
AX 2012 R3,

Wilson Group
Scope of work
Support along with Dedicated Offshore Resource
Products
AX 2012 R3 and Custom Module

IPH Australia
Scope of work
D365 Support with Dedicated On & Off-Shore Resources
Products
D365 Finance, Procurement

Temper Sealy
Products
D365 Finance, Supply Chain, Warehouse management
Industry
Distribution, Part of Sealy Group US & Denmark
Pacific Hvac Engineering
Products
D365 Finance, Supply Chain, Manufacturing, Warehouse management, D365 HR & Payroll
Industry
Manufacturing, Part of SystemAir Sweden
Pepperstone
Products
D365 Finance, Azure Cloud
Industry
Financial Services
NPS Medicinewise
Products
D365 Finance, Procurement, Projects Management
Industry
NSW State Government, Department of Health

Pacific Hvac Engineering
Products
D365 Finance, Supply Chain, Manufacturing, Warehouse management, D365 HR & Payroll
Industry
Manufacturing, Part of SystemAir Sweden
Pepperstone
Products
D365 Finance, Azure Cloud
Industry
Financial Services
NPS Medicinewise
Products
D365 Finance, Procurement, Projects Management
Industry
NSW State Government, Department of Health

NPS Medicinewise
Products
D365 Finance, Procurement, Projects Management
Industry
NSW State Government, Department of Health
Pacific Hvac Engineering
Products
D365 Finance, Supply Chain, Manufacturing, Warehouse management, D365 HR & Payroll
Industry
Manufacturing, Part of SystemAir Sweden
Pepperstone
Products
D365 Finance, Azure Cloud
Industry
Financial Services

NPS Medicinewise
Products
D365 Finance, Procurement, Projects Management
Industry
NSW State Government, Department of Health
Carlisle Homes
Products
AX 2012 R3,
Industry
Construction, Larges and Best Builder of Victoria
Beaumont Tiles
Products
AX 2012 R3, AX Retail
Industry
Tiles Distribution, Part of Bunnings Group
Wilson Group
Products
AX 2012 R3 and Custom Module
Industry
Security, Car Parking, One of the largest in APAC region

Carlisle Homes
Products
AX 2012 R3,
Industry
Construction, Larges and Best Builder of Victoria
Beaumont Tiles
Products
AX 2012 R3, AX Retail
Industry
Tiles Distribution, Part of Bunnings Group

Wilson Group
Products
AX 2012 R3 and Custom Module
Industry
Security, Car Parking, One of the largest in APAC region

Glenelg Hopkins CMA
Products
D365 HR and D365 Finance
Industry
VIC State Government,

IPH Australia
Products
D365 Finance, Procurement
Industry
Services, ASX Listed

IPH Australia
Scope of work
D365 Support with Dedicated On & Off-Shore Resources
Industry
Services, ASX Listed

Find Your Business Solution

Accounts Payable & Vendor management
Automate the accounts payable process using it and manage your vendors smartly by providing on-time responses.
Cash & Bank Management
Cash & bank management can help you in maintaining the legal entities and any financial instruments linked to the account.
Accounts Receivable, Credit and Collection
It will enable you to keep the track of the accounts and send alerts on the payments due and collect the credit on time
General Ledger, Budgeting, Financial Reporting
Set up, export, modify, and manage all the budget reporting using general ledger along with the budgeting feature and prepare the precise report at the end.
Consolidation, Elimination & Group Reporting
Streamline your consolidation and reporting process by using the features and enhance the flexibility of your business.
GST, Taxation and Statutory reporting
Enter the GST values and manage the taxation and reporting collecting accurate data from the right sources.
Australian Localisations
The localization portal helps you get the local features of Microsoft Dynamics including any regulatory reports or documents.
Multi-Currency, Multi-Company, Multi-site / Locations
Get the real-time view of all the consolidations and maintain them by keeping all the information from all the sites of your business in different types of currencies.
Expense Management
You can completely take over the control of expenses and automate the process to manage all the bills smoothly.
Fixed Assets Management
Manage all of the fixed assets of the company from the allocation to the depreciation process. You can also calculate the adjustments and dispose of them if needed.

Procurement & Sourcing
Find the sources through the resourceful data and then deliver the products on time by scheduling it in advance.
Product Information Management
All the information can be stored in a system and can be accessed by anyone with permission and can handle the product as per the need.
Asset Management
Locate the products in any location through the system by accessing all the information relevant to each asset you need to process further.
Cost Account and Management
Manage the complete process from the initial stages to finishing of the goods. Also, deal with the costs accounts without any troubles.
Inventory Management
Control, store, and manage all the finances, assets, resources and above all the products and services through inventory management.
Material Resource Planning / Master Planning
Synchronizes the flow of materials and eases the process of decision-based on different factors of supply chain and demand.
Sales and Marketing
Work on better marketing strategies daily and make improved and better decisions about fulfilling the need of the market.
Service management
Managers can seamlessly provide the services regarding all the agreements, customer inquiries, or any other deliveries.
Transport management
Streamline the delivery process by planning and executing it as it is the requirement of the process.
Warehouse Management
Handle the warehouse from the movements to the storage of the material and ensure the delivery right on the time.

Production Process
Streamline all your processes of the production and keep checking all of your details considering the lines, methods, techniques, or results of the process.
Mixed Mode Planning: Combine discrete, process & lean sourcing
Model planning helps you model the supply chain considering the material flow and it makes sure that material flow follows the selected supply policy.
Managing subcontracting work in production
Manage subcontracting work and all the operations together.
Production Master Data
Store all the necessary information in one system and one can access anytime with the accessibility permission. Large organisations can benefit from managing huge data with ease.
Schedule Production operations
Handle the production schedule using the proper production operations system.
Operate Production Jobs
You can have full control over the production jobs, the assignments, and changing the schedules as you need them.
Time and Attendance Registration
The system allows an organization to be in control by managing the work-force and checking up on the time and attendance, etc.
Manage financials in production
Have a real-time view of the insights and manage all the finances associated with the production process. Invoices, bills and resources all are managed through a single dashboard.
Lean Manufacturing
Gather the insights about all the machinery, equipment collectively from the sources and then decide on the ones to keep for better results and the ones to put out as waste.
Process Manufacturing
The feature allows you to automate the process of manufacturing by letting you produce the products as required.

Fulfil Service Agreements
You can check up the agreements and view all the contracts through this feature and act and accordingly.
Handle Customer Inquiries
Customers are valuable assets for any organization, using this feature allows you to easily manage the inquiries and respond to everyone on time with accurate information.
Manage Service Agreements
Managing service agreements is no more a time taking a job as you can use it and protect both parties considering all the important factors.
Service Orders
Service order contains the hours of work and the technician is supposed to perform it by keeping related items, fees, and expenses in mind.
Dispatch Board
It is the board to view all the statuses about all service orders. Managers can filter and view the activities under the specific date and request changes.
Service Order reports (margins etc.)
Run multiple reports for the service orders and manage all of the reports by modifying and checking for errors if there are any.
Work Description
Describe the work in detail before assigning it to each technician. They can catch up from there and keep working simultaneously.
Transaction - Subscription
Manage all the transactions and subscriptions through a single click. Also, authorize and manage the subscriptions in a most simple way.
Subscription Fees Transactions
Manage and approve all the subscription fee transaction using this and authorizing them with the approval by the customer.

Projects Types (Fixed Price, Investment, Cost, Internal, Time)
You can select the project types simply by using them and it can be against each project to organize the projects.
Project Quotations, Project Resourcing
Managers can plan the project through this considering the accurate quotations based on the required resources for each project.
Project Purchase & Sales Orders
Create the purchase or sales orders following the simple steps and manage each through the serial number associating with a particular project.
Project Cost accruals, Project Invoicing, Project Contracts,
Manage the project accruals and send alerts if needed and also handle all the contracts or invoices/customer credits in a single window.
Work Breakdown Structure,
Manage workflows to approve and assign the tasks to the team according to the requirements of work. View and control all the modifications during the process.
Project Forecasts & Project Budgets
Organizations that focus on revenue and cost must use it to handle specific transactions. and keeping track of all financial transactions in a record.
Intercompany projects & Invoicing
This is to create the lending legal entity for the borrowing entity. After posting and approval of the cost, the borrowing entity will receive back the intercompany invoice by the lending legal entity.
Project Standard & Actual Costs for Labour and Expenses
Measure all the project standards or other expenses associated with employees effectively and accurately.
Projects Budgeting and reporting
Ease the job of financial specialists as they need to manage budgets and report the expenses along with the profits at the same time.
Project & Service Management integration
The lifecycle of the project and all the roles for the integration process can be set using it and organize the project.

Microsoft Dynamics 365 HR and Payroll Add-Ons - Built by

D H R P

Training and Development
More
Human resources training and development management is an essential aspect of all businesses.
Employee Self Service
More
Reduce costs with a cloud-based HR and payroll software Using a cloud-based employee self-service system.
Integration With Recruitment Websites
More
In Conjunction with our Partner JobAdder, we are able to provide an intelligent recruitment software.
Manpower Planning
More
Dynamics Payroll allows your organisation to perform manpower planning through budgeted and non-budgeted positions.
Competency Management
More
Dynamics Payroll provides detailed infrastructure for a competency-based performance management system.
Performance Management
More
Dynamics Human resources provide a dynamic and detailed infrastructure for performance management which is fully integrated with Payroll.
Organisational Health & Safety
More
By Unifying Dynamics 365 CRM & EPR capabilities into applications that work seamlessly together, combining Sales & Marketing, Field Service, Project Service Automation, Financials & Customer Service.
Recruitment Management
More
Dynamics Payroll Recruitment Management software allows the user to perform the systematic recruitment and selection process completely online and visible to all key stakeholders.
Employee Administration
More
Employee Management is one of the many important factors for businesses.
Learning Management System 365
More
In conjunction with our partners, we are now offering a Learning Management System in addition to our Training & Development feature.

Payroll Reporting
More
With the introduction of DHRP’s inbuilt dashboards, you are able to view real-time business Intelligence & Human Resource data analytics all in one centralised location.
Single Touch Payroll
Single Touch Payroll, also known as STP is the new way of reporting tax and super information to the ATO.
Employee Separation & Final Settlement
More
Allows both the employer and employee to manage resignation and exit interviews with access to information all in one place.
Australia & New Zealand Taxation
More
Dynamics Human Resource & payroll is a fully integrated taxation system and complies with their respective national regulations.
Time & Attendance
More
Time and Attendance management is continually improving, DHRP’s cloud attendance machine is helping to improve time and attendance within the organisation.
Financial Integration
More
When there are inefficiencies in businesses, especially their Human Resource processes, it is a cause for concern.
Wages / Salary & Benefits Assignment
More
Dynamics Payroll management system, superannuation and other benefits calculated.
Time Sheet & Rostering
More
Using the cloud-based rostering software, your employees can see their shifts in advance through the rostering application.
Leave Management
More
Leave Management, is the set of processes and steps in taking that helps to control every aspect of your employee leave within your business.
Payroll Calculations & Processing
More
When it comes to selecting a payroll system, it is very important to ensure you choose the system that best fits your processes and capabilities.
Employee travel and expense
More

Job Posting
Easily create and publish job openings.
Applicant Tracking
Manage and track applications throughout the hiring process.
Resume Parsing
Automatically extract relevant information from resumes.
Collaborative Hiring
Enable multiple stakeholders to participate in the hiring process.
Interview Scheduling
Streamline the scheduling of candidate interviews.
Candidate Database
Maintain a database of potential candidates for future roles.
Analytics and Reporting
Generate reports on recruitment metrics for data-driven decision-making.
Onboarding Portal
After the candidate has been hired and has accepted the offer letter, the onboarding portal for the candidate is unlocked.
Customizable Workflows
Tailor recruitment processes to fit organisational needs.
Compliance Management:
Ensure adherence to legal and industry-specific hiring regulations.

Digital Onboarding Forms
Facilitate the completion of necessary paperwork online.
Training Modules:
Provide onboarding training materials for new hires.
Employee Handbook Access
Give new employees easy access to company policies.
Task Checklists
Create and monitor onboarding task lists for HR and new hires.
Integration with HR Systems
Seamlessly transfer data from recruitment to onboarding.
Orientation Schedule
Outline a schedule for new employees to get acclimated.
Buddy System
Facilitate mentorship by pairing new hires with experienced employees.
Feedback Mechanism
Collect feedback from new employees to improve the onboarding process.
IT Setup Automation
Streamline the provisioning of necessary tools and accounts.
Compliance Training Tracking
Ensure new employees complete mandatory compliance training

Course Creation
Develop and upload various training modules and courses
User Progress Tracking
Monitor and analyse employee progress in training programs.
Assessment and Quizzes
Include assessments to gauge understanding and knowledge retention.
Certification Management
Track and manage employee certifications and training completion.
Mobile Accessibility
Access learning materials on various devices.
Collaborative Learning
Enable discussions and collaboration among employees in training
Skill Gap Analysis
Identify gaps in employee skills and recommend relevant training
Integration with HR
Link learning achievements with employee profiles for comprehensive records.
Gamification Elements
Add gamified features to enhance engagement in training programs.
Reporting and Analytics
Generate reports on training effectiveness and employee development.

Shift Planning
Create and manage employee schedules efficiently.
Availability Tracking
Collect and consider employee availability when creating schedules.
Automated Scheduling
Utilise algorithms to optimise shift assignments based on various factors.
Overtime Monitoring
Track and manage employee overtime to ensure compliance.
Shift Swap and Request
Allow employees to request shift changes or swaps.
Real-time Updates
Provide instant updates to employees about schedule changes.
Cost Management
Analyse labour costs associated with different scheduling scenarios.
Compliance with Labor Laws
Ensure schedules comply with labour regulations.
Integration with Timekeeping
Seamlessly integrate rostering with time and attendance systems.
Communication Tools
Facilitate communication between managers and employees regarding schedules.

Personal Information Update
Allow employees to update personal details on the go.
Payroll Information Access
Provide easy access to pay stubs, tax forms, and salary information.
Leave Requests
Enable employees to request and track leave through the app.
Attendance Tracking
Allow employees to clock in/out and track attendance.
Training Access
Access training materials and complete courses from the app.
Performance Feedback
Provide a platform for employees to view performance feedback.
Communication Hub
Offer a central space for company announcements and updates.
Expense Submission
Submit and track business-related expenses through the app.
Wellness Programs
Access information and resources related to employee wellness programs.
Push Notifications
Send alerts and reminders for important HR-related events and tasks.

Goal Setting
Collaboratively set and track individual and team goals.
360-Degree Feedback
Collect feedback from peers, subordinates, and managers.
Continuous Feedback
Facilitate ongoing performance discussions between employees and managers.
Self-Assessment
Allow employees to evaluate their own performance.
Skill Development Plans
Create plans for improving specific skills based on performance reviews.
Performance Ratings
Implement a standardised rating system for evaluations.
Recognition and Rewards
Integrate a system for acknowledging and rewarding exceptional performance.
Performance Analytics
Generate reports on individual and team performance metrics.
Succession Planning
Identify and nurture employees for future leadership roles.

Travel Planning, Including Approval Process
Simplify travel planning and approvals with Dynamics 365's integrated process
Automated Request for A1 Certificate
Automate A1 Certificate requests for smoother cross-border transactions.
Enter Receipts via Smartphone, Tablet, or PC
Effortlessly input receipts on any device—smartphone, tablet, or PC.
Photograph Receipts with Smartphone Camera
Capture and store receipts seamlessly using your smartphone camera.
Predefined Common Receipt Types
Enhance accuracy with predefined common receipt types for easy categorization.
Calculation of Meal Allowances
Streamline expense reporting with automated meal allowance calculations.
Annual Update of Tables for Allowances
Ensure compliance with annual updates to tables for accurate allowances.
Approval Process for Receipts
Facilitate efficient approval processes for submitted receipts.
Transfer of Receipt Data to Finance and Accounting
Seamlessly transfer receipt data to finance and accounting for reconciliation.
Standardized Connection to Accounting Solutions
Experience smooth integration with accounting solutions through standardized connections.

Easily Collect Data from Desired Audiences
Efficiently gather data from targeted audiences with our user-friendly questionnaire tool.
Create Robust and Flexible Personalized Surveys
Craft versatile and personalized surveys to adapt to varying needs.
Gather Feedback across Engagement Channels
Collect feedback seamlessly across different engagement channels.
Optimize Outreach at the Right Time
Optimize outreach timing for more effective data collection.
Understand What Matters Most
Gain insights into what matters most to your audience.
Uncover Valuable Insights
Extract valuable insights from gathered data for informed decision-making.
Connect and Share Learnings Across Departments
Facilitate connection and knowledge-sharing across departments based on survey findings.
Build Unified Customer Profiles
Develop unified customer profiles to enhance understanding and engagement.
Accelerate Response Time
Improve response time by accelerating the processing of collected data.
Tailor Future Interactions
Tailor future interactions based on the feedback received
Make Data-Driven Decisions
Make informed, data-driven decisions with the insights garnered.
Close the Feedback Loop
Close the feedback loop to ensure continuous improvement and customer satisfaction.

Preventative Health Management
Enhance workplace well-being with preventative health management in Dynamics 365 Health and Safety.
Overview of Pending and Due Check-ups
Stay informed with an overview of pending and due check-ups for proactive health monitoring.
Recording of Accident Information
Efficiently record and manage accident information within the system.
Definable Workflows to Meet Reporting Obligations
Meet reporting obligations effortlessly with definable workflows tailored to your needs.
Automatic e-mail Notification in Outlook
Receive timely notifications through automatic email integration with Outlook.
Accident Prevention
Prioritize accident prevention strategies to create a safer work environment.
Compliance
Ensure compliance with health and safety regulations through comprehensive tracking.
Incident Reporting
Facilitate incident reporting to address and learn from workplace incidents.
Modular Structure
Enjoy a modular structure for customizable and scalable health and safety solutions for each company.
Sales Commission
Transfer sales commission data automatically from the sales department to HR for easy tracking and administration.

New Timesheet
Create a “NEW” timesheet and efficiently track your work hours.
Approved Timesheet
View your approved timesheets, stay organized, and easily confirm project hours.
Easy Time Recording
Easy Time Recording
Internal/External Comments/Description Entry
Include detailed comments and descriptions, both internally and externally, for comprehensive project documentation.
Mobile Timesheet Entry Submissions
Submit timesheets conveniently on the go through the mobile app for increased accessibility.
Mobile Timesheet Approvals
Approve timesheets seamlessly using the mobile app for efficient workflow management.
Configurable Data Field Visibility
Customize visibility settings for data fields to tailor the timesheet interface according to your preferences.
Timesheets to Review
Easily access a list of timesheets for convenient and organized review.
Draft and In-review Timesheets
Manage work in progress with the ability to save drafts and track timesheets currently under review.

Dynamics 365 Sales and Marketing

Contextual AI
Make good use of Contextual AI for smarter interactions and enhanced customer engagement.
Advanced Insights
Gain Advanced Insights to make informed decisions and drive sales strategies.
Adaptable Sales Solutions
Experiment more by using Adaptable Sales Solutions for versatile and effective selling approaches.
Unified Tools
Access Unified Tools for streamlined sales operations and improved collaboration.
Integration with Microsoft Products.
Seamlessly integrate with Microsoft Products for enhanced workflow efficiency.
Better Lead Nurturing Functionality
Attract the potential leads with Better Lead Nurturing Functionality and strategies.
Track Sales Performance
Efficiently Track Sales Performance to measure success and identify opportunities.
Set More Goals
With clear insights and an AI-powered dashboard, set More Goals and drive continuous growth in sales.
Integration With Power BI Improved Analytics
Improve analytics with Integration With Power BI for data-driven decision-making.
Access From Anywhere at any time
Flexibility and convenience with mobile to ensure access to the sales process from anywhere.

AI-generated Summaries
Summarize marketing data intelligently to facilitate efficient decision-making.
Real-time marketing capabilities
Enable marketers to respond promptly with real-time campaign adjustments.
Customer Activity Tracking
Track customer activities for a better understanding of engagement patterns.
Building Relationships
Strengthen connections with customers through thoughtful and targeted marketing efforts.
Improve Revenue
Enhance overall revenue by optimizing marketing strategies.
Marketing Benefits
Derive various business advantages through well-executed marketing initiatives.
Lead Management
Efficiently manage leads throughout the marketing lifecycle.
Event Management
Streamline the planning and execution of events for effective marketing.
Marketing Insights
Gain valuable insights from marketing data to refine future campaigns.
Adobe Marketing Cloud
Utilize the comprehensive features of Adobe Marketing Cloud for integrated marketing solutions.

Service Management
Effectively manage service processes to ensure timely and efficient customer support.
AI-Powered Insights
Benefits from AI for insightful analysis, enhancing the understanding of customer service dynamics.
Omnichannel Coverage
Provide support across multiple channels for a seamless customer experience.
Predictive Customer Service
Use predictive models to anticipate customer needs and enhance service delivery.
SLA Management
Monitor and adhere to service level agreements to meet customer expectations.
Customer Service Hub
A centralized hub for comprehensive customer service management and coordination.
Knowledge Management
Organize and manage knowledge resources to address customer queries and issues effectively.
Data Security and Compliance
Ensure the security and compliance of customer data in all service interactions.
Case management
Efficiently handle and track customer cases to resolution.
Data Analytics
Leverage data analytics to derive insights and improve the overall quality of customer service.

Deliver Proactive Service
Anticipate and address service issues before they impact the customer.
Ensure A First-Time Fix
Strive for efficient issue resolution during the initial service encounter.
Customer Communications
Facilitate effective communication with customers throughout the service process.
Work Order Management
Streamline the management of work orders for organized and efficient field service.
Billing and Invoicing
Manage billing and invoicing processes seamlessly as part of field service operations.
Optimize Scheduling
Enhance efficiency by optimizing schedules for field service personnel.
Contract Management
Effectively manage service contracts to meet customer expectations.
Inventory Management
Ensure proper control and optimization of inventory related to field service.
Connected Field Service Dynamics 365
Integrate with Dynamics 365 for a cohesive and interconnected field service experience.
Customizable
Tailor field service solutions to specific business needs and requirements.

Dynamics 365 Power Apps

Engage with External Users
Facilitate interaction with external stakeholders through user-friendly interfaces.
Personalize Pre-Built Templates
Customize pre-designed templates to align with specific preferences and branding.
Integrate All Your Data
Seamlessly incorporate and access diverse data sources within the platform.
Community Portal
Foster collaboration and engagement through a dedicated community portal.
Employee Self-Service Portal
Empower employees with a self-service portal for efficient access to relevant information.
Booking Pages
Streamline scheduling and appointments through user-friendly booking pages.
Internal IT Helpdesk
Provide an organized platform for employees to seek assistance and resolve IT-related issues.
Customer Support
Enhance customer service by providing a dedicated portal for support and query resolution.
Data Workspace
Create a centralized workspace for managing and analyzing various data sets.
Low-Code Maker Experience
Enable users to develop applications with ease through a low-code maker experience.

Data Connectivity
Establish seamless connections to various data sources for comprehensive analysis.
Power Query
Utilize Power Query to shape and transform data according to analytical needs.
Data Modeling
Develop effective data models to support insightful analysis.
DAX (Data Analysis Expressions)
Use DAX to create custom formulas and expressions for advanced analytics.
Rich Visualizations
Present data in a visually compelling manner through a variety of visualization options.
Reports and Dashboards
Generate dynamic reports and dashboards to communicate insights effectively.
Power BI Service
Leverage the Power BI cloud service for collaborative analytics and sharing of insights.
Data Security and Governance
Implement robust security measures and governance protocols to protect data integrity.
Natural Language Queries
Interact with data using natural language queries for user-friendly exploration.
Power BI Mobile
Access and interact with Power BI insights on the go through mobile devices.

Data Analysis
Examine and interpret data to extract meaningful insights.
Data Cleaning
Ensure data accuracy and reliability through thorough cleaning processes.
Data Integration
Combine information from various sources for a comprehensive view.
Data Mining
Extract valuable patterns and knowledge from large datasets.
Data Quality
Maintain high standards of accuracy and completeness in the data.
Data Reporting
Present data findings and trends in an understandable format.
Data Security
Implement measures to safeguard data from unauthorized access or breaches.
Data Storage
Store and manage data efficiently in a designated repository.
Combine Data from Diverse Sources
Integrate information from different origins to provide a holistic perspective.
Historical Data
Include and analyze data from the past for historical context and trend analysis.

SQL Pool
Utilize SQL pools for efficient data storage and retrieval.
Copy Job
Transfer data seamlessly between different locations or storage systems.
Data Flow
Organize and manipulate data within the system for streamlined processing.
Pipeline
Establish workflows and pipelines for the orchestration of data processes.
SQL Scripts
Create and execute SQL scripts to query and modify data.
Spark Notebooks
Leverage Spark notebooks for collaborative and interactive data analysis.
Quick Reads from Storage
Retrieve data swiftly from storage repositories for rapid analysis.
Run ML Projects
Execute machine learning projects within the Azure Synapse environment.
Visualization
Present data insights through visual representation for better understanding.
Access Control
Implement access control measures to regulate user permissions and data security.

Microsoft Dynamics 365 Add-Ons - Built by

D H R P

Vendor Information Management:
Collect and store essential vendor details.
Compliance Verification:
Ensure vendors comply with regulatory requirements.
Document Submission:
Allow vendors to submit necessary documentation for onboarding.
Risk Assessment:
Evaluate potential risks associated with vendor partnerships.
Performance Metrics:
Track and analyse vendor performance over time.
Communication Platform:
Provide a platform for communication between the organisation and vendors.
Automated Approval Workflows:
Streamline the approval process for new vendors.
Integration with Procurement:
Connect with procurement systems for seamless vendor management.
Training Resources
Offer resources and training to vendors on organisational policies and procedures.
Audit Trails:
Maintain detailed records of vendor onboarding processes for auditing purposes.

Transaction Data Integration:
Connect with banks to import and synchronise transaction data.
Real-time Account Balances:
Provide up-to-date information on account balances.
Transaction Categorization
Automatically categorise transactions for accurate financial reporting.
Payment Initiation
Initiate and track payments directly from the system.
Multi-Bank Support:
Connect with multiple banks to manage accounts from different institutions.
Security Protocols
Implement robust security measures for secure data transmission.
Cash Flow Monitoring
Monitor and analyse cash flow based on real-time banking data.
Reconciliation Tools
Streamline the reconciliation process between internal records and bank statements.
Alerts for Unusual Activities:
Receive alerts for suspicious or unusual banking activities.
Budget Integration
Integrate banking data with budgeting tools for comprehensive financial management.

Real-time Financial Data Integration:
Connect with financial systems for up-to-date information.
Scenario Analysis:
Model different financial scenarios to assess their impact on cash flow.
Expense Tracking:
Monitor and categorise expenses to understand their impact on cash flow.
Revenue Projections:
Forecast future revenues based on historical data and market trends.
Budget vs. Actual Analysis:
Compare planned budgets with actual financial performance.
Automated Reporting:
Generate regular reports on cash flow status and trends.
Sensitivity Analysis:
Assess the sensitivity of cash flow to changes in key variables.
Cash Position Alerts:
Receive alerts for critical changes in cash position.
Vendor Payment Planning:
Strategically plan vendor payments to optimise cash flow.
Integration with Banking:
Connect with banking systems for real-time transaction data.

Project Budgeting:
Create and manage budgets for individual projects.
Resource Allocation:
Efficiently allocate resources based on project needs.
Timeline Planning:
Develop and track project timelines and milestones.
Risk Management:
Identify and assess potential risks that could impact project outcomes.
Collaborative Project Planning:
Enable collaboration among project teams in real-time.
Progress Tracking:
Monitor the progress of projects against established milestones.
Cost Tracking:
Track project expenses and compare them with the budget.
Performance Analytics:
Analyse key performance indicators for project success.
Forecasting Tools:
Utilise algorithms to predict project outcomes and potential issues.
Client Collaboration:
Facilitate communication and collaboration with clients on project details.

Secure electronic signature
Secure electronic signature capabilities for all types of electronic documents
Document management
Document management and storage within Dynamics 365 CRM & SharePoint
User-friendly interface
User-friendly interface for signing and managing electronic documents.
Integration with existing D365 CRM
Integration with existing Dynamics 365 CRM workflows and data
Access control and security measures
Access control and security measures to ensure the confidentiality and integrity of signed documents.
Complete control over settings
Complete control over settings and security of the application

Microsoft Dynamics 365 Aged Care Add-Ons - Built by

D H R P

Home Care Packages (HCP)
Home Care Packages are a key component of community care, offering a tailored and coordinated package of care services to meet the specific needs of older individuals living at home. These services can include personal care, nursing, allied health, and support services.
Commonwealth Home Support Programme (CHSP)
CHSP provides entry-level support services for older Australians to maintain their independence. Services under CHSP may include domestic assistance, personal care, transport, and social support.
Transportation Services
Assistance with transportation, including transport to medical appointments, social activities, and essential services.
Consumer-Directed Care
A focus on consumer-directed care allows older individuals and their families to have more control over the types of services they receive, enabling greater choice and flexibility.
Culturally and Linguistically Diverse (CALD) Support
Aged care services are designed to be culturally sensitive and responsive to the diverse needs of older Australians from different cultural and linguistic backgrounds.
Wellness and Reablement Programs
Promotion of wellness and reablement to help older individuals regain or maintain their functional abilities, promoting a more active and independent lifestyle.
Coordination and Case Management
Aged care providers often offer coordination and case management services to ensure that a comprehensive and integrated approach is taken to meet the needs of the individual.
Quality and Safety Standards
Adherence to national quality and safety standards to ensure that the services provided are of high quality and meet the regulatory requirements.
Social Support
Social support services aim to enhance social connections and reduce isolation among older individuals. This may involve group activities, outings, and programs that foster social engagement.
Assistive Technology
Provision of assistive technologies and home modifications to support older individuals in maintaining their independence and safety within their homes.

24-Hour Care and Support
Residential care facilities provide round-the-clock care and support for older individuals who may require assistance with daily activities, personal care, and health-related needs.
Accommodation and Living Spaces
Residents have their own private or shared rooms within the facility, and communal living spaces are provided for socialization and recreational activities.
Clinical Care Services
Access to a range of clinical care services, including nursing care, medication management, wound care, and other health-related services.
Personal Care Assistance
Assistance with activities of daily living (ADLs) such as bathing, dressing, grooming, and mobility support.
Meals and Nutrition
Provision of nutritious meals tailored to residents' dietary needs. Specialized diets and dietary preferences are typically accommodated.
Recreation and Leisure Activities
Organized recreational and leisure activities to promote social engagement and mental well-being among residents. This may include outings, entertainment, and group activities.
Allied Health Services
Access to allied health professionals such as physiotherapists, occupational therapists, and speech therapists to address residents' specific health and rehabilitation needs.
Palliative Care
Provision of palliative care services for residents with life-limiting illnesses, focusing on comfort, dignity, and support for both residents and their families.
Dementia Care
Specialized care for residents living with dementia, including secure and dementia-friendly living environments, tailored activities, and staff training in dementia care.
End-of-Life Care
Comprehensive end-of-life care and support, including emotional and spiritual care for residents and their families during the final stages of life.

Respite Care
Residential care facilities may offer short-term respite care to provide temporary relief for family caregivers or to allow individuals to experience residential care on a temporary basis.
Medication Management
Supervision and assistance with medication management, ensuring residents receive their prescribed medications in a timely and safe manner.
Case Management
Facilities often provide case management services to coordinate the overall care and support for each resident, working collaboratively with healthcare professionals and family members.
Quality and Safety Standards
Adherence to national quality and safety standards to ensure the well-being and safety of residents, as well as compliance with regulatory requirements.

Individualized Funding
NDIS provides individualized funding packages to eligible participants, allowing them to choose and purchase the supports and services that best meet their needs and goals.
Person-Centered Planning
NDIS adopts a person-centered planning approach, involving participants and their families in decisions about their goals, aspirations, and the support services required to achieve them.
Choice and Control
Participants have greater control and choice over the providers and services they engage with, promoting a more flexible and tailored approach to support.
Support Coordination
NDIS offers support coordination services to assist participants in navigating the disability support system, connecting with service providers, and ensuring the effective implementation of their plans.
Early Intervention
The NDIS focuses on early intervention to provide timely support and prevent the escalation of disability-related challenges, promoting better long-term outcomes.
Access to Allied Health Services
Participants can access a range of allied health services, including physiotherapy, occupational therapy, speech therapy, and other therapeutic supports.
Assistive Technology and Home Modifications
Funding is available for participants to access assistive technology and home modifications to enhance their independence and quality of life.
Community Participation
NDIS supports community participation by facilitating access to social and recreational activities, helping participants engage in their communities.
Respite Care
Respite care services may be included in NDIS plans to provide temporary relief for family members and caregivers.
Culturally and Linguistically Diverse (CALD) Support
NDIS recognizes and supports the diverse needs of individuals from different cultural and linguistic backgrounds, ensuring culturally sensitive services.

Capacity Building
Funding is allocated for capacity-building activities, such as skill development, education, and training, to empower participants to achieve their goals and increase their independence.
Regular Plan Reviews
NDIS plans are regularly reviewed to assess progress, reassess needs, and make adjustments to the support arrangements based on changing circumstances.

Holistic Assessment
Aged care providers conduct comprehensive assessments that include mental health components to identify and address the psychological well-being of older individuals.
Specialized Mental Health Services
Access to mental health professionals and specialized services to address conditions such as depression, anxiety, and cognitive disorders like dementia.
Person-Centered Care
A person-centered approach considers the unique preferences, values, and mental health needs of each individual, tailoring care plans accordingly.
Therapeutic Programs
Implementation of therapeutic programs and activities aimed at promoting mental well-being, social engagement, and cognitive stimulation among residents.
Staff Training and Awareness
Training for aged care staff to recognize signs of mental health issues, effectively communicate with residents, and provide appropriate support. Increasing awareness reduces stigma surrounding mental health.
Collaboration with Mental Health Professionals
Collaboration with external mental health professionals, psychologists, psychiatrists, and counselors to provide specialized care and interventions when needed.
Dementia Care
Specialized care and support for residents living with dementia, including dementia-friendly environments, activities, and trained staff to address the unique challenges associated with cognitive decline.
Cultural Sensitivity
Recognition of the diverse cultural backgrounds of older individuals and the impact of cultural factors on mental health. Aged care providers strive to provide culturally sensitive care.
Community Engagement
Facilitation of community engagement activities to combat social isolation and foster a sense of belonging and purpose among residents.
Respect for Autonomy
Respecting the autonomy and dignity of residents, allowing them to make choices and decisions regarding their care and daily activities.

Integration of Technology
Integration of technology for mental health monitoring, cognitive training, and communication with family and friends.
Trauma-Informed Care
Adoption of trauma-informed care principles to recognize and respond to the potential impact of past trauma on the mental health of older individuals.
Regular Mental Health Assessments
Routine mental health assessments to monitor changes in mental well-being and adjust care plans accordingly.
Grief and Loss Support
Provision of support and counseling for residents dealing with grief and loss, as well as support for families during challenging times.
Medication Management
Safe and appropriate management of psychotropic medications when prescribed, with regular reviews by healthcare professionals.
Advocacy and Rights Protection
Advocacy for the mental health rights of older individuals, ensuring that their preferences and choices are respected, and that they receive equitable access to mental health services.

Cyber Security

Business Continuity, Disaster Recovery, Ransomware protection, End point security

Learning Mode
Streamline the implementation of a Zero Trust posture with a quick and fast method that includes automatic learning of required aspects in your environment. Build a policy set based on these findings in a seamless manner, enabling a smooth and informed shift to a more secure operating framework.
Testing Environment
Use a fully functional isolated testing environment to ensure the integrity of your live environment. This environment enables you to properly test software and catalog dependencies before introducing them into your production system, reducing potential risks and disruptions.
Configuration Manager
Using a single, centralized console simplifies the work of establishing best practice configuration standards across your environment. The Configuration Manager serves as a central location for maintaining and applying policies, fostering uniformity and adherence to set standards across your system.
Ransomware Protection
Improve your security with Ransomware Protection to safeguard your company from data-on-data leak sites (DLS).
Zero-Day
Protect the company against exploits through allowlisting and Ringfencing operating on a Zero Trust principle.
Incident Response
Prepare for unforeseen challenges with Incident Response to ensure a swift and effective resolution.
Restricted Storage
Use the capability of storage limitation of Threatlocker by managing permissions.
Comprehensive Threat Protection
Blocks both recognized and unknown threats, including viruses, ransomware, and other malicious software.
Ensure Regulatory Compliance
Aids in meeting regulatory standards such as NIST, HIPAA, CIS, PCI, and diverse regulatory requirements.
24/7/365 Support
No delay in security service as support is only 69 seconds away and available at all times.

Built for speed
Back up swiftly with Veeam's image-based, single-pass backups leveraging VM, hardware, and OS snapshots for efficient data protection.
Portable by design
Veeam's backup format is crafted for portability across various clouds, platforms, environments, and hardware, ensuring flexibility in data management.
Easy to control
Utilize the power of Veeam with ease, thanks to user-friendly wizards, rules, and an intuitive UI that allows administrators of all levels to handle data control.
Protect everything
For comprehensive data protection, automate the discovery and backup of supported VMs, servers, applications, and databases, including Kubernetes.
Speak the native language
Experience fast, low-impact backups through seamless integration with native tools like Microsoft VSS, Oracle RMAN, SAP Backint, and Kubernetes API.
Data stays safe
Ensure 100% ransomware-proof backups with S3 Object Lock functionality and immutable backups, keeping data protected against evolving threats.
Flexible storage options
Use Alliance Partner systems for high-performance main backup, object, and tape storage, all of which have been evaluated and branded "Veeam Ready" for dependability.
Scale with ease
Integrate any storage into the Scale-out Backup Repository to create a logical pool that can be conveniently targeted for backups.
It Just Works
Ensure safe recovery with reliable backups that are automatically tested, detecting cyber threats and incorrect configurations for a strong recovery strategy.

Acronis Cyber Protect Cloud
Provide crucial endpoint protection and a security management toolkit for seamless centralized administration and enhanced cybersecurity.
Advanced Security + EDR
Eliminate the need for multiple products and benefit from unmatched business continuity with a single-click response to incidents prevailing where point solutions fall short.
Advanced Security
Comprehensive defense against diverse cyber threats with unparalleled security and offers quick and effective responses to potential incidents, ensuring data safety.
Advanced Management
Enjoy fail-safe patching, real-time troubleshooting via remote desktop, and secure cyber scripting with anti-malware protection, ensuring superior control in a single solution.
Advanced Automation
Maximize business efficiency "from Quote-to-Cash" with enhanced resource utilization, proactive SLA management, and streamlined operations.
Advanced Backup
Benefit from unique features like the data protection map and automatic data classification for robust compliance reporting, proactive monitoring, and real-time backup.
Advanced Disaster Recovery
Simplify disaster recovery with seamless orchestration, runbooks, and automatic failover to enhance overall operational efficiency.
Advanced Email Security
Advanced threat prevention can successfully protect your email communication. Stop spam, phishing, BEC, malware, APTs, and zero-day exploits from reaching end users.
Advanced DLP
Protect sensitive data from being leaked through peripheral devices and network channels with automatic, client-specific DLP policy development.
Advanced File Sync and Share
Improve the pay-as-you-go file sync and share service with capabilities such as file notarization, verification, and seamless eSigning for increased control and compliance.

Zero-Day and ML Protection
Sophos Firewall uses industry-leading machine learning (SophosLabs Intelix) to identify ransomware and unknown threats, preventing network infiltration instantly.
Web Protection
Backed by SophosLabs Intelix, Sophos' Web Protection engine uses innovative technologies to identify and block the latest web threats.
Synchronized Security
The Security Heartbeat links Sophos-managed endpoints with the firewall, facilitating automated responses and threat isolation for enhanced security.
Active Threat Protection
Sophos Firewall delivers an immediate and automated response to active threats, preventing adversaries and thwarting lateral movement within the network.
User Identity
Sophos provides user identity-based policies and unique risk analysis, offering control over users to prevent potential threats to the network.
Application Control
Gain complete visibility and control over network applications using deep-packet scanning technology. Synchronized App Control identifies unidentified applications on the network.
Web Control
Sophos offers full visibility and control over web traffic, featuring flexible enforcement tools for user and group-based activity, quotas, schedules, and traffic shaping.
Business Applications
Combine next-gen firewall capabilities with an enterprise-class web application firewall to protect critical business applications while allowing authorized access.
Site-to-Site VPN
Sophos Firewall supports various VPN technologies, including our resilient layer 2 RED tunnels, ensuring secure and standardized connections.
Central Firewall Reporting
Create custom views of network activity and threats across your entire network using powerful tools in Central Firewall Reporting Advanced.

Our Services

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DHRP

DHRP Consulting is an Australian-owned and operated organisation set up in 1993 by a collection of experienced Microsoft Dynamics 365 experts. DHRP’s central vision is to convey best-in-class and competitive consulting engagements and project management.

Our Process

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Schedule a call

We discuss over the phone/email about your business needs and plan a meeting.

Project Initiation

Start a general discussion about your HR & Payroll needs, what we can offer for your..

Start a general discussion about your HR & Payroll needs, what we can offer for your business and which would an ideal solution for your organisation

Understanding Requirements

We acknowledge every business is different, that not all organisations need the...

We acknowledge every business is different, that not all organisations need the same features, company policies, or position descriptions. All of these can be determined with a meeting with our professionals.

Data Migration

With our complex plan and requirements from previous meetings, we can minimise....

With our complex plan and requirements from previous meetings, we can minimise the risks taken to make sure this process goes as smoothly as possible. We make this process so seamless you don’t have to worry about any data loss

Testing

At this stage of the process, we start by verifying the functionality of your ERP...

At this stage of the process, we start by verifying the functionality of your ERP solution during the implementation process. This ensures that the system you are implementing is operating at full capacity before you launch.

User Training

This is one of the most important aspects in our implementation, we offer...

This is one of the most important aspects in our implementation, we offer specialised training for all of your team. So that we can ensure you reach the full potential of the software, we will be available for assistance as you become to learn about the system

Go Live

Your new system is officially and formally available to users.

Support

Just because you are now live with your software, we haven’t gone anywhere. we are still...

Just because you are now live with your software, we haven’t gone anywhere. we are still available to support you. If there is any issue with your software we will be there at every step to make sure it is fixed and running to full capacity.

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Find Your Business Solution

Payroll Reporting

Single Touch Payroll

Employee Separation & Final Settlement

Australia & New Zealand Taxation

Time & Attendance

Financial Integration

Wages / Salary & Benefits Assignment

Time Sheet & Rostering

Leave Management

Payroll Calculations & Processing

Payroll Reporting

Single Touch Payroll

Employee Separation & Final Settlement

Australia & New Zealand Taxation

Employee Separation
& Final Settlement

Time Sheet
& Rostering

Payroll Calculations
& Processing

Employee Separation
& Final Settlement