Microsoft Dynamics 365 Commerce

Enhance Your Retail Business with Dynamics 365 for Commerce

Time to step forward and go the extra mile to keep expanding and scaling your business.

This next-generation commerce solution is more than just a traditional tool. Unify back-office, in-store, and online experiences to amplify sales and optimize customer experience. 

commerce

What is Dynamics 365 Commerce?

Dynamics 365 Commerce, formerly known as Dynamics 365 for Retail, is a comprehensive solution designed to streamline and enhance retail operations. It provides a unified platform for managing all aspects of a retail business, from in-store and online sales to inventory management and customer engagement. 

With powerful analytics tools, personalized shopping experiences, and seamless integration with other Microsoft services, Dynamics 365 Commerce empowers retailers to optimize their operations and drive growth. Whether you’re looking to improve customer satisfaction, increase operational efficiency, or expand your business, Dynamics 365 Commerce offers the flexibility and scalability to meet your needs.

Solution for All Commerce Challenges

So, you have customers with a long list of items to buy. They know they will need to visit 3,4 stores. Therefore, they keep delaying the visit as they want to spend enough time without hurrying to get somewhere else. Your target audience is very clear on their goals; the question is, do you understand their need clearly? Well, if yes, then you are probably trying to optimize your commerce store as well. With Microsoft Dynamics 365 Commerce, you have your runway to fly and offer safe landing to your customers. 

Dynamics 365 Commerce 1st section
ecommerce challenge

Just before you dive in, know your existing challenges:

ecommerce challenge

Dynamics 365 Commerce is the one-stop shop for all of your current and future challenges as well because it grows as your business scales. 

How Does it Unify Your Commerce Landscape?

If any of you are still working on the siloed data system, you are not well-connected or aware of the customer journey. So, time to say goodbye to these obsolete methods and let Solutions offer you a holistic view of your customers while also catering to your marketing needs be at your services. 

It ensures an easy transition to an omnichannel experience. You can offer a cohesive shopping experience to your customers regardless of their location. Whether they shop online, in-store, or on social media, you can cover it all from one platform. 

Besides, never compromise on a personalised experience for your customers’ interactions. You can use the insightful data from marketing campaigns and loyalty programs to ensure your customers check out with satisfaction and a smile.

Dynamics 365 Commerce 2nd section

Real-Time Insights for Inventory of all Levels

Check out our free demo of Dynamics 365 Commerce with DHRP for more information. 

customer service CTA

Is your Commerce Business in need of Dynamics 365 Commerce?

The global e-commerce sector is expected to reach USD47.73 trillion by 2030. The numbers are staggering, and we cannot deny the fact that the commerce market is only growing. Therefore, complying with global regulations and optimizing customers’ shopping experiences are necessary. So, this answers your question about why your business needs it. 

However, more reasons to consider it are that it offers: 

Key Features of Dynamics 365 Commerce

Retailer and Supplier Collaboration

Retail Management:

Manage your products and master the inventory details, along with the insights that retail management in Dynamics 365 Commerce always brings. 

Evolving Customer Demands

Commerce Web Platform:

Stand out by offering custom and personalised online shopping experiences to your customers. Your customers are curious, and they want every detail of your services and products that they can get. Offer them as per their needs and win them for life. 

Supply Chain ManagementQuality Control

Supply Chain Management:

Never worry about the inventory details and visibility. Streamline the vendor's information process along with their onboarding and offboarding process by integrating warehouse management features of D365 Commerce. 

Rationalize with AI-Driven Intelligent Commerce

Dynamics 365 Commerce isn’t one of the school tools. It is a modern choice for advanced business needs. It incorporates AI to personalize the Customer journey and automates the operations for better results. Following is how AI in Dynamics 365 Commerce benefits your business: 

How Does DHRP Stand Out?

DHRP is all about the experience, and we have the best team to offer it to you. So, if you’re thinking of expanding your business and standing out in your industry, you need to move fast. To help you accomplish your commerce goals and go worldwide active, offering customers what they can only imagine, DHRP is your partner to take along. 

We at DHRP have expertise and knowledge. Our ongoing support and team learning plans keep us updated with the latest occurrences. Besides, we understand the market just like it is supposed to be and how the dynamics are shifting. 

Our team can analyze the market and help you implement the solution most suitable to your business needs without interrupting your business at any phase.

DHRP Team
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Ready for a High-Quality Experience for Your Customers?

Dynamics 365 Commerce is the answer to all of our overwhelming challenges. Let this tool deliver exceptional customer experiences, optimize operations, and drive business growth.

most frequently asked questions

most frequently asked questions

Dynamics 365 Commerce provides a comprehensive omni-channel solution that combines back-office, in-store, and digital experiences to customize consumer engagement, boost employee productivity, optimize operations, and improve business outcomes.

  • Improve the attach rate and expand the basket of goods.
  • Increase revenue while protecting your reputation.
  • Increase customer conversions.
  • Help customers find things more easily.
  • Improve accessibility for all customers.

Yes, Dynamics 365 Commerce interfaces smoothly with other Microsoft Dynamics 365 apps, such as Finance, Operations, and Supply Chain Management. Additionally, it provides open APIs for integration with third-party systems.

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