Disconnected & Siloed Systems
Business applications, data, and departments run independently, and information is difficult to access, creating complexity and leaving teams operating from a limited perspective.
Portals Development
Unify the Digital Experience withCustom Portal Development
Manual methods, disconnected teams and scattered systems are hindering your business. With DHRP’s Enterprise Portal Solutions, we create secure web portals for your employees, customers and vendors. So, you can have streamlined operations, enhanced collaboration, and a seamless experience across all touchpoints. Let’s personalise journeys together.
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Microsoft
Microsoft
DHRP Services
What are the Challenges For ANZ Businesses?
Many businesses are based on disjointed systems and manual processes that bottleneck teams and annoy customers. If there is no centralised digital hub, information is lost, service quality is compromised, and costs are discreetly increasing. The top three challenges for businesses are as follows:
Manual, Time-Consuming Processes
Delays, mistakes and increased costs are the result of paper-based processes and silo-ism. Without automation, routine approvals and requests are a waste of time.
Weak Communication & Collaboration
Coordinating with employees, customers and vendors through emails and phone calls creates gaps and delays and can harm relationships and customer experience.
What’s Included in Custom Portal Development Service?
Each DHRP portal is designed to automate manual processes, enhance security, and create a better user experience for all users, including internal staff handling requests and customers and vendors accessing services during off-hours.
Custom Design & Branding
Each portal is not an off-the-shelf design, but rather is tailored to your brand and user journeys, so each audience has an experience that is customised to your business.
Dynamics 365 & Microsoft 365 Integration
Integrate your portal directly with Dynamics 365, SharePoint, and Teams to ensure data is always accurate and doesn't require teams to do duplicate work.
Low-Code or Custom Development
We can tailor your solution to fit your needs, so it can be deployed quickly and efficiently using Low Code (Microsoft Power Pages) or fully customised and developed (Microsoft Azure).
Enterprise-Grade Security
Data is secure at all points of entry, with each portal secured by Microsoft Entra ID, multi-factor authentication and role-based permissions.
Self-Service Automation
Automated workflows allow users to request services, monitor orders and get answers without having to wait for your support team.
Maintenance & Support
We don't disappear after launch. We keep providing you with support and updates as your needs evolve.
DHRP Services
What to Expect from a Custom Web Portal?
A custom web portal integrates all of the touchpoints i.e, employees, customers, vendors and partners, into a single, secure, and unified platform, eliminating the need for multiple tools and providing a single digital front door.
DHRP can create a B2B Web Portal, an Employee Self Service Web Portal, or a Web Portal integrated with Dynamics 365 that will meet the unique needs of modern businesses in ANZ.
- Enhance operations with portal automation and self-service options
- Optimise service desks and use self-service tools for routine service enquiries to save time and money
- Provide better experiences with personalised, on-demand data
- Seamlessly integrate with Dynamics 365, Microsoft 365 and your main systems
- Use Microsoft Entra ID, MFA and role-based access to secure all portals
- Continue your portal's evolution with regular enhancements and assistance
DHRP Services
Web Portals We Can Bring To You
Enhance your business reach whether you are a manufacturer, running a supplier business, or an enterprise with complex processes. Expand your reach through marketing features, sort your finances, and manage all the stakeholders from one platform. Business information arrives through a variety of methods. Most organisations struggle to display and use it straightforwardly.
Thanks to our custom web and mobile apps, this would no longer be an issue for your organisation. Drawing critical insights has never been easier; that’s why we offer real-time data analysis and visualisation, as well as scalable architecture and administration tools.
Self-Service Portals
Developers collect information about your firm's products or services and enable registered users to request, activate/deactivate, and schedule services, contact company representatives, and address concerns. These portals also empower users with instant access to support resources and personalised service options, reducing dependency on customer support teams and speeding up resolution times.
Microsoft Power Pages
Microsoft Power Pages allows you to easily construct no or low-code business websites that combine services, connections, and databases on a single platform. It can range from simple single-page sites to more complicated, data-driven solutions. You can customise and deploy sites quickly, reducing development time. This flexibility empowers teams to innovate and adapt to changing business needs.
Member Portal Design
Membership portals include self-service alternatives such as renewal payments, profile updates, event registration, forum discussions, and more. They offer a seamless experience that enhances member engagement and satisfaction. Additional portal integration services allow you to create a unique portal that is tailored to your individual needs and operations, ensuring consistency across all interactions.
Customer Portal Development
These portals include elements that automate order administration, tracking systems, and delivery processes. They also allow clients to locate information rapidly and receive personalised assistance without delay. Self-service tools promote loyalty through on-demand service. Resources can be consolidated into a knowledge base, which can be supplemented with an intelligent chatbot to assist clients in swiftly finding answers.
Vendor Portal Solutions
Vendor portal systems include B2C and B2B portal development, designed to improve procurement processes for all types of businesses. To streamline vendor interactions and workflows, it's worth understanding Dynamics 365's Vendor Collaboration workspace. This workspace covers vendor request submission, verification, approval, and onboarding, ensuring efficient vendor management and smoother operations.
DHRP Services
Power Up Your Team with DHRP's Web Portals for Enterprises
DHRP goes beyond simply deploying web portals like Multi-Tenant Portals. We become an extension of your team, providing ongoing support and maintenance to ensure your portal evolves alongside your business needs. Our team possesses in-depth knowledge of leading portal development platforms, including Microsoft Power Apps Portals. For scalable digital solutions, explore our custom web and mobile apps. Here's what sets us apart:
Deep Technical Expertise
Our team comprises skilled developers who master portal development technologies and frameworks. We stay abreast of the latest advancements and leverage them to deliver future-proof solutions.
Agile Development Methodology
We use agile development methodologies to ensure a collaborative and iterative approach. This allows for continuous feedback and refinement, guaranteeing a portal that precisely meets your evolving requirements.
Scalability & Performance Optimisation
We prioritise building portals that can scale effortlessly to accommodate an expanding user base and increased data volume. We employ performance optimisation techniques to ensure a consistently responsive and user-friendly experience.
Dedicated Support & Maintenance
DHRP doesn't abandon you after deployment. We offer comprehensive support and maintenance services to address any ongoing technical issues or implement future enhancements as your needs evolve.
Faqs
Ask Questions! It's Your Right To Know!
Still have questions? Our team is happy to help.
Get in touchDHRP creates and builds secure, tailor-made Web portals for the use cases of ANZ businesses. This covers employee self-service portals for HR and internal requests as well as B2B vendor and partner portals and secure client portals for customer accounts and orders. Each portal is based on your own workflows and not a template, and is integrated with your existing Microsoft systems when necessary. From initial design to development, integration and support, we do it all.
The scope of a B2B portal development generally includes vendor and partner registration, onboarding, and approval processes, order tracking, invoice generation, and secure document sharing. Allows role-based visibility so each partner sees only the data and actions relevant to their role. We also integrate the portal with your ERP or CRM system, and information such as order status or payment details will remain accurate and up to date automatically.
An employee self-service portal provides employee the one-stop solution to handle HR requests, access company documents, fill out forms and get answers to FAQ. Employees can fill out these items themselves anytime, rather than sending an email or calling in to the in-house support teams. This not only saves the HR and IT teams from the administrative burden but also provides employees with quicker access to information and services.
Yes. In order to automatically retrieve vendor history, customer accounts, and order status from your live system, DHRP builds portals that interact with Dynamics 365. Errors, duplication, and manual data entry are decreased as a result. Using an integration strategy appropriate for your business context, we may establish a connection with either Business Central or Dynamics 365 Finance & Supply Chain Management.
All portals we construct use Microsoft Entra ID (previously known as Azure Active Directory) identity and access management, multi-factor authentication and role-based permissions. This means that only the data and actions that apply to each user, whether they are an employee, a customer, or a vendor, can be accessed. The data within the portal is secured with Microsoft's enterprise-level security infrastructure. We also incorporate constant monitoring and updates, so your portal's security grows with your business.
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