Certified Microsoft Dynamics 365 Partner - Est. 1993 - Melbourne - Sydney

Microsoft Azure AI Services

Integrate AI into SystemsYour Business Already Use

You don't need to implement a new technology stack to start leveraging AI. By integrating seamlessly with your existing Microsoft environment, DHRP can help Australian and New Zealand businesses automate processes, connect data and add intelligent capabilities where they're needed most.

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Book Azure AI Solutions Demo ANZ

Modern businesses are streamlining processes, reducing manual admin, and making quicker decisions with Azure AI. DHRP is an Azure AI services consultant for ANZ and can support you in taking your pilot concept to production with local delivery.

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What is Microsoft Azure and what role does AI play?

Microsoft Azure is the cloud computing platform that provides compute, storage, networking, and security solutions to businesses around the world. In Azure, Microsoft Foundry (formerly Azure AI Foundry) unifies Azure OpenAI and Foundry Tools, which were known as Azure Cognitive Services in the past.

For ANZ organisations, this is relevant today, as Azure's New Zealand North region opened in Auckland in December 2024, alongside four current regions in Australia, enabling AI workloads to be deployed on infrastructure that has local data residency, low latency and enterprise-grade security across countries.

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Feature of Azure AI Services

Azure's AI Intelligence is not limited to automation. From conversational agents to document processing and predictive insight, Azure AI services provide ANZ businesses with enterprise-grade tools that seamlessly integrate into your current Microsoft 365, Dynamics 365 and Power Platform environment now.

Azure OpenAI Service

Integrate GPT models into enterprise apps for content creation, customer service, and Knowledge Search, all while keeping enterprise security and data controls in place.

AI Workflow Automation (Foundry Agent Service)

Use AI Agents to connect to SharePoint, Dynamics 365 and other enterprise data sources to automate multi-step business processes like approvals and reporting.

Foundry Tools (formerly known as Azure Cognitive Services).

Enhance your apps with vision, speech, language, and document intelligence capabilities, without having to create models from the ground up; leverage Microsoft's prebuilt AI APIs to power them.

Azure AI Search

Integrate AI agents and chatbots to your own business data for more accurate, relevant, and contextually relevant replies.

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Explore Challenges that MS Azure AI Addresses for Businesses

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Lack of time in manual processes, isolated systems that are losing valuable data and security and compliance concerns are common obstacles to AI adoption for most businesses. By dealing with each of these directly, without a technology overhaul, Azure AI meets the needs of a diverse audience.

Manual, Time-Consuming Workflows

Administrative tasks are time-consuming and take away staff time from more value-added and meaningful work. Azure AI agents can streamline approvals, data entry, and reporting, allowing teams to concentrate on strategic objectives.

Disconnected Systems and Data

It can be challenging to make AI work when data is siloed in different systems. Azure AI Search and Foundry Agent Service enable Dynamics 365, SharePoint, and other sources to be viewed as one, ready for AI.

Security and Compliance Issues

Businesses are afraid that the data will be exposed during the use of AI. Azure AI is deployed on Microsoft's enterprise security framework with data residency options in Australia and New Zealand.

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How Does DHRP Help You Implement Azure AI?

DHRP is a Microsoft Azure AI implementation partner for Australia and New Zealand and is able to scope, construct, build and support Azure AI solutions from initial strategy and proof of concept to production deployment and support.

Azure OpenAI & Copilot Integration

Integrate Azure OpenAI and Copilot into your current Microsoft 365 and Dynamics 365 environment, as per your workflows.

AI Workflow Automation

Create AI-driven agents to streamline approvals, data input, and reporting processes in your business systems, decreasing manual work.

Data & AI Readiness

Evaluate and plan your data estate to ensure you receive precise and reliable outcomes from AI tools from the start using real business data.

Managed Support & Optimisation

Continuous monitoring, tuning and support following go-live to keep the value of your Azure AI investment.

Faqs

Ask Questions! It's Your Right To Know!

Still have questions? Our team is happy to help.

Get in touch

Azure AI implementation partner scopes, builds, and deploys Azure AI solutions, including Azure OpenAI, AI agents and Foundry Tools, into your current business systems, and supports you following go-live. This usually ranges from an initial readiness assessment, configuration, integration with tools such as Dynamics 365 and Microsoft 365, to continuous optimisation. When working with a partner, you'll receive a solution that's designed around your workflows, not around a generic out-of-the-box setup.

Yes. In 2023, Microsoft changed the name of Azure Cognitive Services to Azure AI Services, and again to Foundry Tools in 2025. It's the same vision and the same capabilities in speech and language services; they're still offered across Microsoft's Azure regions in Australia and New Zealand. The APIs that power things such as document intelligence, translation and content safety haven't moved either, just the branding and platform that they are under. For companies already using these tools under an old name, switching to the present-day Foundry setup can be done without sacrificing functionality.

Regions in Australia include Australia East (Sydney), Australia Southeast (Melbourne) and New Zealand North (Auckland), allowing ANZ businesses to host AI workloads with local data residency and low latency across the region, regardless of where your team is based. It's important for industries with compliance requirements that must manage data on-premises, as well as for performance reasons because data is processed closer to the user, reducing lag time in AI-powered applications. These teams normally link up via the Auckland region because of the same local benefits.

Foundry Tools (formerly Azure AI Services) includes prebuilt APIs such as vision and language, and Azure OpenAI provides access to models for reasoning and generative AI. Foundry Tools is more suitable for well-structured activities, such as extracting textual information from documents or transcribing speech, whereas Azure OpenAI is better suited for open-ended activities, such as generating written content or answering questions in natural language. Many times, both are used in combination - DHRP can give you advice on which is suitable for your application.

The extent of the rollout depends on the scope, ranging from a single-use case pilot to a larger rollout in several business functions. When this is live, this answer should include a concrete time frame, e.g. "most ANZ engagements go from assessment to a working pilot within X weeks.

No, Cloud Services is Microsoft's infrastructure (compute, storage, networking, databases, and so on), and Azure AI (now Foundry Tools) is a collection of AI services that operates atop that infrastructure, along with other services, such as Azure SQL or Azure Functions.

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