Certified Microsoft Dynamics 365 Partner - Est. 1993 - Melbourne - Sydney

D365 for Sales

Build CustomerRelationships withDynamics 365 for Sales.

Close more deals and strengthen your sales process with automation, data-driven insights, AI-powered capabilities, and personalised customer engagement.

Dynamics 365 Sales dashboard

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Dynamics 365 Solutions

What is Microsoft Dynamics 365 for Sales?

Dynamics 365 Sales dashboard overview visual

Microsoft Dynamics 365 Sales CRM is a customer relationship management solution designed to help businesses manage their sales processes, customer relationships, leads, opportunities, and sales pipelines.

Dynamics 365 Sales helps sales teams organise customer information, manage opportunities, improve sales forecasting, and identify actions that can help move deals forward. It also integrates with Microsoft 365 applications, including Outlook, Microsoft Teams and LinkedIn, optimising sellers' work with customer and sales information within familiar Microsoft tools.

For organisations looking for enterprise sales CRM software Australia, Dynamics 365 Sales offers a scalable platform with sales automation, reporting, AI-powered insights, and tools designed to improve seller productivity.

How Does Sales Affect Your Business?

Changing customer expectations, longer buying journeys, and growing competition can make it harder for sales teams to deliver personalised experiences and close deals efficiently. Common challenges include:

  • One strong product alone does not guarantee sales
  • Lack of customer trust and brand value
  • Insufficient time spent on prospecting
  • Misalignment between sales and marketing teams
  • Difficulty creating personalised customer experiences
  • Inconsistent discovery calls and meetings
  • Ineffective management of customer and sales data

Dynamics 365 Sales can help businesses address these challenges by connecting customer information, sales activities, pipeline data, and insights within a central CRM platform.

Dynamics 365 Sales dashboard automation visual
Sales dashboard preview

Dynamics 365 Sales Implementation & Integration

DHRP works for businesses through the Dynamics 365 Sales and adapt to their specific requirements and sales objectives. Before configuration, our D365 CRM implementation consultants in Australia assess your sales processes, customer interactions and pipeline before configuring Microsoft Dynamics 365 Sales CRM to fit your business to assist you in making informed decisions and to close deals faster.

Integration is also part of the solution, with Dynamics 365 Sales connecting with Microsoft tools including Office 365, LinkedIn, Power Apps and Power Automate to support productivity and collaboration.

Dynamics 365 Sales Australia for Smarter Sales Management

Maintaining customer relationships and sales data across spreadsheets, emails and disconnected systems can make it difficult for sellers to keep track of visibility of clients and opportunities. Microsoft Dynamics 365 Sales CRM provides a central platform for managing customer information, sales activities and opportunities throughout the sales process.

With Dynamics 365 Sales automation Australia, teams can reduce routine sales activities, manage opportunities and boost Sales pipeline management from a single workspace. Also, through D365 Sales intelligence AI, sellers are provided with the relevant insights and information to support decision-making throughout the sales cycle. As a Microsoft D365 Sales partner Australia, DHRP supports businesses looking for enterprise sales CRM software in Australia with practical Dynamics 365 Sales expertise.

Sales analytics workspace

What Can Dynamics 365 Sales Do for You?

Sales Automation is driving the successful sales process. With Dynamics 365 Sales,routine sales activities are automated and businesses get the right information at one place, enabling faster decisions, stronger customer engagement leading towards conversion support.

Strengthen customer relationships by keeping a track of buyer information, interactions, and activities in one place.

Microsoft Dynamics 365 Sales pricing

Professional

Dynamics 365 Sales

$ 65Per User/ Month

This package of Dynamics 365 sales offers you features and access to abilities such as core sales force automation along with Microsoft 365 interoperation and reporting.

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Enterprise

Dynamics 365 Sales

$ 95Per User/ Month

This package is suitable for enterprises dealing with larger-scale sales. They can access sales force automation that comes with contextual insights, AI, and advanced customization.

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Premium

Dynamics 365 Sales

$ 135Per User/ Month

It offers you Dynamics 365 Sales Enterprise plus prebuilt, customizable intelligence solutions for sellers and managers.

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Microsoft Relationship Sales

Dynamics 365 Sales

Price: VariablePer User/ Month

It includes Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator.

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Manage Your Sales with Microsoft Dynamics 365

Dynamics 365 Field Service operations dashboard

Dynamics 365 Sales provides businesses with a connected CRM environment for maintaining customer relationships, sales insights, leads, opportunities, and sales pipeline management.

Connected Sales Management

With D365 Sales pipeline management, sales teams can manage buyer information, insights, interactions, leads, and opportunities together in one place, giving visibility throughout the sales process.

Sales Intelligence & AI

D365 Sales intelligence AI can provide sellers with relevant information during the sales process, while predictive capabilities can support sales forecasting and help improve visibility across the pipeline.

Dynamics 365 For Sales

Dynamics 365 Sales Features & Capabilities

Implementing Dynamics 365 Sales offers businesses better visibility over customer relationships and sales pipelines while reducing manual sales efforts involved in routine sales cycles.

Speed up the Process of Digital Selling

Use sales accelerator tools, conversation intelligence, and recommendations to help sellers prioritise activities and complete deals faster.

AI-Powered Sales Intelligence

Dynamics 365 Sales includes AI-powered capabilities providing sellers summarised opportunities, prioritising leads and opportunities, preparing for meetings, and accessing relevant customer insights.

Real-time Recommendations

Use Copilot in Dynamics 365 Sales to access contextual insights, opportunity summaries, meeting assistance, and recommended actions.

Opportunity Scoring

Use artificial intelligence to evaluate and score leads and sales opportunities, helping sales teams prioritise opportunities with stronger potential.

Advanced Insights to Increase Sales Profitably

Provide AI-powered sales insights, forecasting, and recommendations to help sales teams make informed decisions and improve sales performance.

Integration with Microsoft products

Improve productivity with integrations across Microsoft 365, Outlook, Teams, Power Apps, Power Automate, and LinkedIn-related sales capabilities.

Multiple Payments With Ease

Order management and payment issuers can communicate payment status information through the support of asynchronous payment options.

How Does DHRP Stand Out?

DHRP team holding brand letters

As a Microsoft-focused partner, we have all the expertise you need to plan, implement, configure, and optimise your business using Microsoft products. Our D365 Microsoft CRM consultants in Melbourne and Sydney can help businesses make better use of Dynamics 365 Sales through our implementation, customisation, integration, and optimisation expertise.

Configuring and adapting Dynamics 365 Sales to meet your specific requirements and business objectives. You may count on our knowledge even in difficult circumstances.

Counting on our specialists to assist you in making informed selections about Dynamics 365 Sales and developing a solid strategy for increasing your sales with this software.

Providing specialist Dynamics 365 Sales support services to help you adapt to changing business conditions and ensure streamlined sales continuity.

Our team works on an on-demand basis, which means that the expenses are not based on a subscription model; rather, you pay only for the hours used.

Faqs

Ask Questions! It's Your Right To Know!

Still have questions? Our team is happy to help.

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Dynamics 365 Sales is a CRM application within the Microsoft Dynamics 365 ecosystem. It is designed specifically to help organisations manage sales activities, customer relationships, leads, opportunities, pipelines, forecasting, and sales productivity.

Dynamics 365 Sales can help sales teams manage customer relationships, track leads and opportunities, improve pipeline visibility, automate sales activities, use AI-powered insights, and make more informed sales decisions.

Dynamics 365 Sales can help businesses manage accounts and contacts, track customer interactions, manage leads and opportunities, forecast sales, improve seller productivity, and use AI-powered capabilities to support sales activities.

Microsoft currently offers Dynamics 365 Sales Professional, Enterprise, and Premium editions, along with Microsoft Relationship Sales. Each option provides different capabilities and licensing arrangements. Businesses should select the licence based on their users' requirements and the functionality they need.

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