Time Lost to Manual Documentation
Patient and practitioner information often needs to be recorded, updated, and reviewed throughout the patient journey. Repeated data entry adds administrative work and leaves less time for patient-facing activities.
Healthcare
Make Patient Information Easier toAccess and Act On
Healthcare teams need quick access to patient records, appointments, practitioner details, and care activities. DHRP helps healthcare organisations across Australia and New Zealand use Microsoft Dynamics 365 for Healthcare to manage patient information and streamline the workflows that support everyday care.
Trusted By Government, Non-Profit & ASX-Listed Companies
Microsoft
Microsoft
Bring More Efficiency to Healthcare Workflows
Healthcare workflows can involve patient intake, appointment coordination, referrals, clinical documentation, and follow-ups. Dynamics 365 can automate routine steps across these processes, helping teams assign tasks, update records, and move cases forward without relying on repeated manual follow-ups.
Dynamics 365 Solutions
The Day-to-Day Challenges of Healthcare Management
Healthcare teams need accurate information at the right point in the care process. Delays, incomplete records, and manual administration can affect both clinical and operational work.
Common challenges for healthcare organisations include:
Incomplete Patient Information
A missing appointment detail, outdated record, or incomplete patient history can make follow-up work more difficult. Teams need reliable access to the information relevant to each interaction.
Gaps in Care Coordination
Patients may interact with multiple practitioners, services, and departments. If information is difficult to access, coordinating referrals, appointments, care activities, and follow-ups becomes more difficult.
Complex Clinical Workflows
Healthcare processes involve multiple steps and responsibilities. Patient intake, appointments, assessments, procedures, documentation, and follow-up all need to be handled in the right sequence.
Changing Compliance Requirements
Healthcare organisations need to manage sensitive information carefully and keep processes aligned with applicable privacy, security, and regulatory requirements.
Heavy Back-Office Work
Scheduling, reporting, correspondence, record maintenance, and other administrative tasks can take up significant staff time. Automating suitable tasks can reduce this workload without changing the clinical process itself.
Key Capabilities for Patient Care and Administration
Microsoft Cloud for Healthcare provides healthcare-focused capabilities that work with Dynamics 365 to support patient care, administration, scheduling, and reporting.
Clinical and Administrative Dashboards
Track appointment activity, workload, resource use, and other operational measures through dashboards and reporting designed for clinical and administrative teams.
Patient and Clinical Care Management
Manage patient information, appointments, procedures, and care activities so teams can access the details they need throughout the patient journey.
Clinical Workflow Automation
Automate routine steps across intake, referrals, appointments, documentation, and follow-ups with Microsoft Dynamics 365 clinical workflow automation.
Quality and Compliance Management
Support consistent processes for sensitive information, documentation, permissions, and reporting while giving managers greater oversight of operational activity.
Get More From Microsoft 365 for Healthcare with DHRP
DHRP is a Microsoft Cloud for Healthcare implementation partner ANZ, helping Australian and New Zealand organisations plan, implement, and support Microsoft business applications around their existing healthcare processes.
Healthcare organisations have different patient journeys, staffing structures, clinical workflows, and reporting requirements. A clinic will not operate like a specialist provider or a larger healthcare network.
That is why implementation needs to start with the way your teams work today.
What can we do for you?
Microsoft Cloud for Healthcare implementationImplement Dynamics 365 Healthcare Accelerator Australia NZDynamics 365 implementation and configurationHealthcare workflow designLegacy system integration and upgradesOngoing support and optimisation
Working with a Microsoft Healthcare implementation partner early can help you identify the right systems, workflows, and integration requirements before legacy processes become harder and more expensive to change.
Faqs
Ask Questions! It’s Your Right To Know!
Still have questions? Our team is happy to help.
Get in touchYes. Dynamics 365 can be configured to manage relevant patient information and associate it with the healthcare processes where that information is needed. Depending on the implementation, teams can work with information related to appointments, procedures, medications, practitioners, and care activities. This can make it easier for authorised users to find relevant information without manually compiling records from different sources.
Yes. Care coordination often involves several practitioners, services, appointments, and follow-up activities. Microsoft Cloud for Healthcare can support workflows that organise these activities around relevant patient information. For example, an organisation may use workflows for referrals, appointment coordination, care activities, practitioner involvement, and follow-up. The exact process depends on how the healthcare provider delivers its services.
Yes. Microsoft Dynamics 365 clinical workflow automation can support healthcare processes that involve repeated administrative steps or multiple stages. A workflow could cover activities such as patient intake, appointment scheduling, clinical documentation, review, or follow-up. DHRP can configure these processes around the organisation’s existing procedures instead of introducing a generic workflow that does not match how the team operates.
Yes. Healthcare organisations can use scheduling capabilities to manage practitioner availability, appointments, services, locations, and other resources. This can be particularly useful when several practitioners or departments share resources. Managers can get a clearer view of availability before assigning appointments or planning service delivery.
It can, depending on the systems involved and the integration requirements. DHRP can review the organisation’s existing application landscape and determine where Dynamics 365 should integrate with, extend, or complement current systems. This is important for healthcare organisations that already use specialist patient management, clinical, financial, or operational applications and do not want to disrupt processes that are already working.
Yes. DHRP provides Microsoft Cloud for Healthcare and Dynamics 365 implementation services for organisations across Australia and New Zealand. Services can include solution planning, configuration, healthcare workflow design, integration, legacy system upgrades, and ongoing support. The implementation is based on the organisation’s existing processes, data, users, and operational requirements rather than applying the same configuration to every healthcare provider.
Get in Touch with us Today!
We'd love to hear from you. Please fill out this form.