Campus Network & Wi-Fi
Facilitating the school network, internet connection, campus Wi-Fi and connected learning environments.
IT Services For Schools
Customised ICT Supportfor NSW Schools
Don't let education technology get in the way of your school's connection, security and preparedness. Managed IT support, infrastructure management, cybersecurity, device support and technology consulting services for NSW Government and Independent Schools.
Our Partners & Clients
Microsoft
Microsoft
IT Support Desks That Address How Schools Operate
Technology is used throughout the school in classrooms, administration, communication and student services. An interruption in networks, devices, cloud systems or applications can quickly affect teachers, students, and school operations.
DHRP deliver IT support services to schools in New South Wales, covering infrastructure, devices, networks, cybersecurity and day-to-day technical support. Whether you need an ongoing managed IT support service, or just help with a particular technology project, our services can be customised to your needs for NSW Government Schools or Independent Schools.
- Support for school networks, devices, servers and cloud environments.
- Technology for the classroom, technology support for staff.
- Support with managed help desk and on-site technical support.
- Cybersecurity, backup and risk management.
- Technology planning, reviews and consulting
School Infrastructure & Network Management
Technology infrastructure must enable classrooms, campuses and administration to work as a connected community, without becoming a hindrance. DHRP offers ICT infrastructure support for private schools in NSW and public school ICT infrastructure support in NSW for the core systems that your school relies on.
School Hardware & Devices Management
Help with device deployment, maintenance, updates and technology asset management across classrooms, offices and shared learning spaces.
Servers & Cloud Infrastructure
Support of Servers, Cloud infrastructure, migrations and continuous infrastructure management.
Classroom Technology
Provide interactive displays, classroom devices and other learning technologies that are available and ready for teacher/student use.
Which Education IT Services DHRP Offers for NSW Schools?
DHRP supports your school with IT services from daily to long-term support and technology planning, depending on the size, organisation and needs of your school.
Managed IT Services
Continuous monitoring, maintenance and technical support to ensure school systems are reliable.
School IT Support & Helpdesk
Provide teachers, administration teams and staff with technical support as needed, both remotely and onsite.
EdTech & Network Management
Facilitate classroom, school space and connected school environments with technology support and management of the networks and devices.
Cloud & Microsoft 365 Support
Support for Microsoft 365, cloud environments, collaboration tools, user access and technology adoption.
Cybersecurity & Backup
Secure school systems and information by implementing security controls, monitoring, backup and recovery.
IT Consulting & Technology Planning
Assess and plan for technology needs and priorities, and create a realistic plan for future technology enhancements.
Compliance & Student Data Security
Sensitive information such as student, staff and administrative data is handled in schools on a daily basis. Access, devices, applications, privacy and security are also areas of control required in technology environments.
DHRP can design the security, governance and technology support to fit the Independent Schools' policies, operational needs and obligations.
- User and identity management
- Use of devices and access to devices.
- Online safety and web filtering support.
- Security monitoring and protection.
- The need to make backups and recover.
- The privacy and protection of student information
- Technology policies and governance.
- Security (reviews and risk management)
Staff & Classroom Technology Support
Technological issues can cause disruption to lessons, administration and communication. DHRP offers classroom technology support solutions to independent schools in Sydney, and school IT support solutions throughout NSW, assisting staff to resolve technical issues and ensure a smooth-running learning environment.
Dedicated Helpdesk Support
Give teachers and administrative personnel a quick avenue to report and resolve technology problems.
On-Site Technical Support
Technicians available to support school campuses, devices, infrastructure, and classroom technology, as needed.
Remote Technical Support
Troubleshoot a wide variety of common technology problems remotely without having to visit on-site.
Staff Technology Assistance
Support workers with devices, Microsoft 365, applications, access needs and day-to-day technology needs.
Dynamics 365 Support for Education
DHRP can also help schools with administrative and business processes running on Microsoft Dynamics 365. If your school uses technology and Dynamics 365 is part of that, our team can help you implement, integrate, support, and get your users to adopt your technology.
Support can include:
- Learn how to implement and integrate Dynamics 365.
- Ongoing Dynamics 365 support
- Training staff and adoption.
- Business process improvements
- Reporting and administrative processes
- Work with other Microsoft technologies.
Adapting IT Support to Your School Environment
Government and Independent Schools are distinct in terms of their governance, technology needs and operating models. DHRP is able to customise its IT support to meet your school's unique operating context.
| NSW Government Schools | Independent Schools |
|---|---|
| Public school ICT infrastructure support | Managed IT services for independent schools NSW |
| Support aligned with relevant NSW Department of Education technology procedures | Technology support tailored to school policies and governance |
| Network, device and classroom technology support | Campus network, Wi-Fi and hardware support |
| Cybersecurity, access and data protection support | Cybersecurity, backup and risk management |
| Helpdesk and technical assistance | Flexible managed IT and on-site support |
Benefits of Engaging DHRP for IT Services in Schools
DHRP offers managed IT services, school IT support, network and infrastructure administration, device support, cloud services, cyber security, backup and technology consultancy and support for the NSW Government and Independent Schools.
Yes. DHRP provides services that can be used in both NSW Government Schools and Independent Schools and are designed to fit with the school's technology environment, operational needs and policies.
Yes. DHRP can support with technical assistance provided on-site and remotely, depending on the school's needs, along with remote support and helpdesk services.
Yes. DHRP offers cybersecurity, backup, access management, monitoring and risk-management support to assist schools in maintaining the security of their systems and information.
DHRP can offer IT support that is in addition to relevant NSW Department of Education technology procedures and requirements. These currently cover areas such as devices, software, Wi-Fi, internet connections, access, web filtering and data security.
Yes. DHRP implements, integrates, supports and facilitates the adoption of Dynamics 365 for education organisations that are on the Microsoft business applications platform.
Schedule a complimentary consultation with DHRP. Discussion of current IT environment, support needs and technology priorities before establishing suitable support approach. Contact us Today.
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