Change Management
ERP upgrades can cause internal conflict and alter operations. Organisational conflict is naturally reduced when milestones are mapped out, and open, top-down communication is established right away.
Modernising your ERP with a Dynamics AX to Dynamics 365 upgrade across Australia can boost operational efficiency by removing organisational silos.

DHRP Services
Migrating from a legacy ERP necessitates overcoming complex operational and technical obstacles, even though switching to the cloud offers enormous long-term benefits. Careful planning is necessary for a successful transition to protect data integrity, re-architect complicated changes, and reduce business impact. Understanding these challenges can save organisations from potential risks and guarantee a smooth cloud journey.
ERP upgrades can cause internal conflict and alter operations. Organisational conflict is naturally reduced when milestones are mapped out, and open, top-down communication is established right away.
If the frontline staff rejects the new interface, system transitions will fail. Providing organised, role-specific training programs guarantees quick user comfort and post-launch operational momentum.
Migrating from AX 2012 has a clear path, but for AX 2009, it's a more complex strategic exercise. As a Dynamics AX upgrade partner, DHRP assists companies with cloud-based Dynamics AX to Dynamics 365 upgrades, eliminating the need for pointless intermediate upgrades.
Implementing a detailed migration plan and scheduling data synchronisation during low-impact periods can mitigate deployment downtime. Having a comprehensive staging strategy and contingency plan can further safeguard business continuity.
Don't carry over point-to-point changes without considering the implications for a modern SaaS environment. Our Dynamics AX to cloud migration services ANZ transform legacy elements into clean extensions to cloud or standard features.
Structural data integrity will need to be moved and requires confirmed validation frameworks. Our ERP data migration services Australia ensure secure transfer of master data, configurations, and opening balances.

When you upgrade your legacy system, either from Microsoft Dynamics NAV to Business Central or from Dynamics AX 2012 to Dynamics 365, you're making your setup more reliable and more efficient in its processes. DHRP team of experts can help you transition with our Dynamics 365 migration services Australia, offering you fast and ready-made upgrade templates and customised cloud solutions. Call us today for secure migration.
DHRP Services
The answer is simple: you can upgrade Dynamics AX to Dynamics 365 Finance & Supply Chain to enjoy connected data, intelligent insights, global capabilities and streamlined operations for more sustainable enterprise growth. See the top four reasons for a Dynamics 365 upgrade below:
Integration with Microsoft Copilot and Power BI provides real-time insights, predictive analytics, and smarter, more informed business decisions, faster.
Add and activate features as required and enable multiple currencies, languages, tax requirements and localisation across the globe.
A unified data model provides a single source of truth, breaks down silos and facilitates secure collaboration between distributed teams.
Real-time inventory visibility enhances inventory management, and integrated customer information gives a complete picture of customer interactions & requirements.
DHRP Services

Through the use of Microsoft's automated telemetry tools, we identify your current database size, custom code footprint and ISV modules of third parties to map out your technical readiness.
We identify the optimal path, which can range from a technical database upgrade to an upgrade on a greenfield basis to an older legacy system, for customised AX 2012 systems.
Our development team takes the point-to-point integrations and overlayering that are common in legacy systems, refactors them into clean, modern extensions in the cloud, and ensures that they won't fail on future evergreen updates.
We perform multiple mock data migrations with regular Data Management Framework (DMF) tools to validate financial ledger balances and master data integrity in a safe sandbox environment.
We perform comprehensive User Acceptance Testing (UAT) and user training based on roles, and make the final high-speed data synchronisations on a weekend for zero-downtime business cutover.
Note:
When it comes to migration, there are two strategies to choose from: lift and shift, and greenfield.
You have to make a decision prior to starting your transition of either doing a technical migration or starting from scratch. The proper path to choose is based on your existing version of Dynamics AX, the amount of legacy customisations, and your long-term data compliance needs.
DHRP Services
Modernisation from Dynamics AX to Dynamics 365 involves transforming your ERP system from an on-premises one to a cloud-based one. The change offers the flexibility, access, integrated data, scale and regular Microsoft updates needed by organisations to lessen infrastructure requirements and create an ERP system that will support long-term expansion and innovation.
Typically, Dynamics AX relies on on-premises servers and internal infrastructure management. Dynamics 365 is largely built on Microsoft Azure, eliminating the need for companies to take care of their ERP infrastructure and offering a cloud-based approach that allows for flexible access, scalability, security, and predictable subscription costs.
Dynamics 365 offers users modern search and navigation features to facilitate finding modules, forms, records and business functions. Users can locate information faster than with typical AX navigation, which can save them from wading through numerous clicks and allow teams to collaborate more efficiently during day-to-day ERP tasks.
Many legacy Dynamics AX implementations use client-based applications on the desktop to access the system, whereas Dynamics 365 uses a browser-based interface. Users can use supported ERP functionalities from any device and location, so distributed teams can work with business data without having to install the ERP application on their desktops.
Customisations can also include code changes to the underlying application, which can make it difficult to upgrade the system in the future. Dynamics 365 can be customised using extensions, which ensures that all the core applications remain untouched and helps minimise upgrade conflicts and simplifies managing running Microsoft platform updates.
DHRP Services
Our AX 2012 to Dynamics 365 upgrade services are carried out by professionals who stay updated with the latest happenings. Just consult, and let's plan Migration or complete the upgrade together. We ensure minimal disruption to your business operations during the transition. Trust our expertise to deliver a seamless and efficient upgrade experience.
Faqs
Still have questions? Our team is happy to help.
Get in touchMicrosoft offers code and database upgrade tools for enterprises running the previous versions of AX, R3 and R2, which let you move your data directly to the new version. We are a trusted Dynamics AX end-of-support upgrade partner, so it is advisable for you to have a thorough technical assessment first. If your system is highly customised, it may be better to migrate the data fresh than simply upgrading the code, so that you can take advantage of the standard cloud functionality.
One of the most important steps in our ERP data migration Australia services is data preservation. We leverage the standard Data Management Framework (DMF) and Azure Data Lake to extract, clean and transform your legacy data. You can move your master data and opening balances over seamlessly and safely, and can also archive your historical transactional data in the cloud for compliance and reporting purposes without overloading your production environment.
Cloud migration reduces the cost of maintaining local servers, automates security compliance and provides real-time visibility with unified data models. As an embedded AI tool (Microsoft Copilot) for predictive forecasting, real-time inventory optimisation, and an evergreen platform that updates continuously without disruptive, multi-year upgrade cycles, you gain access to these AI features when you upgrade to Dynamics 365 Finance & Supply Chain.
Yes. A legacy upgrade to Business Central that runs on older systems is very similar in terms of a cloud-readiness path. Remove your legacy ledgers and customer data, map them to the new cloud architecture and apply your standard cloud processes to eliminate costly legacy hardware demands.
By working with a partner who has invested in a specific Microsoft Dynamics AX migration solution provider like ANZ, you can be sure that your new cloud ERP configuration is fully compliant with the tax regulations, legal frameworks, and payroll needs (e.g., Single Touch Payroll in Australia) in your country. Our local team knows the operational dynamics of the region in Australia and New Zealand, and can help roll out on-the-ground end-user training, reduce business downtime and achieve high levels of operational adoption.
The process of upgrading from Dynamics AX 2012 to Dynamics 365 F&O is complex and needs a few critical phases. However, working with a Microsoft Dynamics 365 partner can help speed up the upgrade process and obtain the best results.
You may check for changes in the Power Platform admin centre. Navigate to Resources > Dynamics 365 apps, then Resource Scheduling Optimisation, and finally Manage.
An upgrade replaces an existing solution with a newer version. Updates, on the other hand, are intended to include new components and upgrade existing ones. We had updates when we couldn’t choose between upgrading or updating.
We'd love to hear from you. Please fill out this form.