Unlocking Efficiency: Leveraging CoPilot in D365 Customer Service for Automated Knowledge Article Creation

If you have noticed, no day is gone without seeing that little copilot popup on your Windows system. Well, Microsoft has updated everything including the Dynamics 365 apps. When you open these apps, you can easily and conveniently automate daily tasks simply with copilot. However, how is it benefiting businesses with customer services? If you […]