From Reactive to Proactive: The Shift Toward Agentic CRM Systems in 2025

Businesses are now outgrowing the legacy CRM systems. Organisations are demanding more proactive systems with AI-powered agents than static and reactive customer systems. Instead of chasing leads and customer, the Agentic CRM systems 2025 help businesses to anticipate their needs and work accordingly through automation. Cloud-based CRM systems, such as Microsoft Dynamics 365 CRM, are […]