No, it’s not true. There are three options for deployment (check the 2nd question). Additional benefits and features are available with the cloud-hosted alternative.

The implementation of D365O is highly adaptable. There are three types of deployment: cloud-hosted, on-premises (“local business data”), and hybrid (“cloud + edge”). It is possible, to begin with, one scenario and work your way to another in either direction. Each scenario has its subscription and infrastructure costs.

Report and BI content upgrades, including custom code, follow a three-stage process: analyze, execute, and validate. Microsoft’s update tools can migrate some SSRS reports and BI cubes from AX 2012 R3, but material from earlier versions may need further re-development.

Interface technology has improved significantly since AX 2009, but the older your version of AX, the more likely the interfaces will need to be re-developed. The transformation must be assessed on a case-by-case basis.

Dynamics 365 Finance and Operations are licensed per user or computer on a monthly subscription basis. Monthly subscriptions or annual perpetual licenses are available for the on-premise edition.

Microsoft provides a 40 percent discount on the regular cloud-hosted Dynamics 365 pricing to current Dynamics AX maintenance plan customers.

There are two ways to make a move to the cloud:

From SA – enables you to cancel your current maintenance payments at renewal and move fully to the cloud service.

Cloud Add-on – allows you to keep paying your Dynamics AX maintenance while also adding the Dynamics 365 SKUs at any time.

Before committing, the costs and effort of the upgrade are thoroughly assessed.

The following are broad estimates:

• 2 to 3 months for mostly normal functionality with minor changes to business processes.
• Customizations that necessitate redevelopment – 3 to 6 months.
• 6 to 9 months for customizations and major reengineering of business processes.

No, it does not. While the majority of the business logic in Dynamics AX has been carried over to D365O, the user interface has been significantly enhanced to provide a more fluid and intuitive experience.

Upgrading from AX 2009 can necessitate additional user training; if so, this can be provided during the upgrade phase to ensure optimum adoption of new features and complete onboarding at cutover. Furthermore, the Task Recorder tool within D365O has been significantly improved to include task guides with step-by-step guidance for completing business processes.

No. D365O is deployed by LCS, whether on-premises or in the cloud. New builds are initially deployed to test environments. So, the data upgrade from AX 2012 to d365 will be smooth.

Our DHRP experts will perform a code and data evaluation, including BI and reporting material, interfaces, and, if necessary, business processes, before providing a fixed price to upgrade the system to the new on-premises or cloud version, including data conversion and migration.