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“ Understanding Dynamics 365 Licensing: Essential Knowledge for New Users ”

Are you a novice or a regular user of Microsoft Dynamics 365? Regardless of your expertise level, you will always need some expert guidance to understand licensing. It can be complicated, and with every update, it is hard to go through a long document when you only need licensing information for one application. 

To help you navigate through this complex topic, we have answered your question about what license I need. We will focus on basic information on licensing types and the Dynamics business application licensing requirements. 

Ready for a thorough analysis? Let’s start with the Dynamics 365 licensing guide!

Microsoft Dynamics 365 Licensing Overview

Dynamics 365 applications are installed on Dataverse Instances. Dataverse organises a wide range of data and business logic to support networked applications and processes. 

Many Dynamics 365 licenses have access to various Dataverse features and components, but not all of them.

However, Dynamics 365 licensing is divided into two main categories: 

Dynamics 365 Licensing

Assigned Licenses

Assigned licenses are of two types including

Unassigned Licenses

Unassigned licenses allow tenant-level access to a feature or service, regardless of the user or device involved.

Let’s make licensing easy to understand by categorising it into two forms: Dynamics 365 ERP licensing and Dynamics 365 CRM licensing. 

Dynamics 365 ERP licensing

 A few products of Dynamics 365 provide licenses with varied levels of functionality known as:

The primary purpose of the Enterprise and Professional designations is to differentiate between the full functionality necessary by multinational companies and more affordable support for SMBs. However, these dynamics 365 licensing options might also offer greater flexibility to organisations that are deploying Dynamics 365 in multiple environments.

Dynamics 365 Business Central

This offers both essential and premium plans along with team member licenses. If you are in customer service or sales, you can also get additional licenses for Customer service pro and sales pro. 

Business central

Dynamics 365 Finance

It comes in two types of licensing: basic finance and Finance Premium. For further enhancement, you are also qualified to get commerce, customer service, and sales licenses.

finance

Dynamics 365 Human Resources

For this, you will require 5 users minimum. You can also get customer service, sales, and field service licenses for improved services. 

human resource hr

Dynamics 365 Supply Chain Management

It offers per-user-based licensing with the ability to have add-ons and features like Intelligent Order Management and Asset Management. You can attach a wide range of Dynamics 365 application licenses.

Supply Chain

Dynamics 365 CRM Licensing

Microsoft Dynamics 365 Customer Engagement (CE), formerly Dynamics 365 CRM, provides a number of products for managing customer contacts and increasing customer satisfaction. Below is a breakdown of licensing for the major components:

Dynamics 365 Sales

It focuses on sales automation, team collaboration, and revenue growth.

D365 Sales

Dynamics 365 Customer Insights (formerly Dynamics 365 Marketing)

It helps understand customer behaviour, identify trends, and track market fluctuations.

dynamics 365 marketing icon

Dynamics 365 Customer Service

It enables streamlining customer support activities and providing personalised experiences.

Customer services

Dynamics 365 Field Service

It connects field service representatives with customer service and optimises resources.

field service

Dynamics 365 Project Operations

It streamlines project management tasks with a collaborative approach.

Project Operations

Qualifying Licenses

Many Dynamics 365 applications allow you to attach licenses for other Dynamics 365 products at a lower cost, depending on your specific license. For example, with a Sales Enterprise license, you can attach Customer Service Professional or Field Service licenses.

Choosing the Right License for Your Needs

There are various factors to consider when getting Dynamics 35 licenses. A few of the considerations are: 

Bottom Line

If you need someone to assess your needs for Dynamics 365 applications and Microsoft dynamics 365 licensing, we at DHRP have experts ready to help. We can offer licensing consultation and also help with the further purchasing process. Reach out now to learn more. 

dhrp team bottom line

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