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“ Exploring the New Agents in Microsoft 365: What You Need to Know ”

Microsoft is always offering new innovations to keep businesses on the right track. The constant addition of new tools and features enables businesses to be more productive and collaborative. Since consumer behaviour is shifting on a large scale, workflow automation is one thing every business needs to incorporate into their system. 

How is that possible in Microsoft 365? Well, Microsoft is a step ahead as they have just introduced the new agents in Microsoft 365. 

You are probably wondering: What are the new agents in Microsoft 365?

This is why we are here. Let’s discuss the Microsoft 365 new agents in this article.

The New AI-powered Agents in Microsoft 365

Previously, Microsoft Ignite launched key Power Platform features updates, then we learned about new CoPilot agents in Microsoft CoPilot 365, and now introduced new agents in Microsoft 365.

In Microsoft Ignite, they introduced the preview of new agents in Microsoft 365. These agents supercharge Copilot and also enhance the capability of each individual in the team. It automated the tasks, making the work easy and automated. So, be it a complex task or a simple one. These agents have the ability to address most of them.

Want to know more about the Microsoft 365 AI agents’ features and benefits? Let us take you further down the road.

1. SharePoint Agents

Users will be able to design and customise agents for the SharePoint collaboration platform to support daily chores and processes. 

For example, an agent can be programmed to learn about a specific project or business sector, allowing users to ask the agent questions about specialised topics and exchange responses in real-time via emails, meetings, and chats.

Key Features:

2. Facilitator Agent

The Facilitator Agent can optimise meetings and chats. It can improve collaboration and communication by collecting real-time notes and summarising the most significant facts as the chat progresses.

Key Features:

3. Interpreter Agent

Don’t know the language of your client. No problem. Interpreter agents can translate up to nine languages simultaneously during a Team meeting, allowing participants to speak and listen in their preferred language.

So, bye-bye to the language barriers during the high-potential client meeting. Moreover, you can keep your focus on hiring talent rather than someone who speaks your language. Ultimately, you can welcome diversity to the team.

Key Features:

4. Project Manager Agent

A new Project Manager agent can automate project management in the Microsoft Planner platform by either developing a completely new plan or providing one of a number of pre-configured templates. The agent can then assign tasks, track progress, and send reminders and notifications to provide status updates.

Key Features:

5. Employee Self-Service Agent

Employee Self-Service Agent in Microsoft 365 Copilot Business Chat (BizChat) can swiftly provide solutions to employees’ questions about specific HR and IT rules inside their company. 

Business Chat allows customers to obtain benefits and payroll information, request a leave of absence, request a new laptop from IT, and receive support with Microsoft 365 products and services all in one spot.

Key Features:

What’s Next?

Finally, you can use the agents to achieve the best level of efficiency you have ever dreamt of. But how do you use new agents in Microsoft 365? 

It is easy; just go into the app, navigate to the copilot agents, and use the agent you want. If you need additional help with the agent’s customization or consultation on how to use Microsoft 365 to its full potential, let the DHRP help you with it. 

With the simple adaption of these agents, you get higher employee satisfaction and better workflows. Sound like a dream? Connect now to see what else Microsoft automation Tools can do for you.

Keep in touch and reach out for a Microsoft Dynamics 365 implementation and Dynamics 365 ERP Consultation now.

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