Ecommerce is the future, and to deal with the competition more effectively, Microsoft is now collaborating with FedEx.
The two organizations have a vision for reinventing commercial commerce experiences. They are paining together so that they can provide consumers with more integrated shopping experiences and faster, more efficient deliveries.
Speed, flexibility, and visibility are important in today’s environment of just-in-time supply chains, worldwide trade, and fast e-commerce growth. Every industry’s customer needs and expectations have altered. FedEx and Microsoft collaborate to use artificial intelligence and machine learning to infer new insights from the millions of parcels that move through FedEx every day.
When did FedEx & Microsoft partner & why?
Microsoft and FedEx announced a partnership in May 2020 to assist businesses in competing in today’s increasingly digital commerce industry. The epidemic has driven businesses to adopt e-commerce and digital innovations. FedEx came to realize that the domestic package market in the United States would exceed 100 million shipments per day by 2026, prior to the outbreak.
The market will likely achieve this milestone four years sooner than expected in 2022, when it will have grown to 110 million shipments per day, with e-commerce accounting for 86% of that growth.


What will this partnership bring?
This partnership will also provide strong returns management experience to Dynamics 365, including quick at-home pickups, printer-less QR return labels, and no-box returns at over 60,000 FedEx drop-off locations.
Ultimately, it will give brands the end-to-end visibility of customer returns. It can also advise customers in real-time on the status of their returns and refund generation.
Note: On May 15, 2022, they plan to release a preview of embedded Microsoft Teams collaboration within Dynamics 365 Intelligent Order Management.
Benefits of the Partnership & Microsoft Dynamics FedEx integration
Microsoft suggests three activities to jumpstart your supply chain’s digital transformation for a more robust and sustainable future. Finally, all important considerations are strengthening supply chain visibility, improving collaboration capacities for decision-making, and developing sustainable operations with a circular economy.
This can be accomplished by surrounding rather than replacing your existing supply chain and ERP systems.
Companies can now pull inventory from numerous third-party systems using the latest upgrades to Inventory Visibility Add-in. It is a highly scalable microservice for Microsoft dynamics 365 supply chain management, allowing companies to generate a single, global view of all inventories.
Companies can typically improve inventory accuracy and optimize sales prospects by creating a single pool of global inventory from which all orders can draw.
While it is critical to derive insights from real-time supply chain data, the capacity to act on these insights rapidly is a different story.
Organizations can cooperate efficiently across multiple functions internationally and with external suppliers and logistical partners to overcome obstacles and execute orders on time.
Manufacturing firms can increase their long-term viability by implementing circular economies. The circular economy, or circularity, is all about reverse supply chain management. It deals with what happens after a product’s useful life.
Setting up these circular economy flows could be difficult without an agile and composable supply chain management platform. The Microsoft Circular Center program uses Dynamics 365 Supply Chain Management and Microsoft Power Platform to facilitate the reuse and recycling of servers and hardware within their data centers.
What do you need to do next?
As Microsoft suggests, stay agile and stay resilient. If you are a company facing huge volume challenges and need to enhance your ERP, let’s discuss your needs with certified Microsoft experts of DHRP. We can help you implement the 365 intelligent order management free for 30 days. So, let’s get on with the Microsoft online subscription agreement and move forward with the process as soon as possible.
